Does S3 Shared Service Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, S3 Shared Service Solutions employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at S3 Shared Service Solutions. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at S3 Shared Service Solutions?

53% of S3 Shared Service Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated S3 Shared Service Solutions 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at S3 Shared Service Solutions?

Member Service Representative (33) , Customer Service Representative (8) , Consumer Loan Processor (6) , Call Center Representative (5) , Manager (5) , Member Services Representative (5) , Customer Service Representative (CSR) (4) , Loan Processor (4) , Mortgage Loan Processor (4) , Msr (4) , Contact Center Representative (3) , Digital Support Specialist (3) , Employee Experience Specialist (3) , File Processor (3) , Assistant Manager (2)

What are the pros of working at S3 Shared Service Solutions according to real employee reviews?

"Some employees also get to work from home." ((in 18 reviews)); "Remote work and good benefits" ((in 11 reviews)); "Orientation was the best training I've ever had." ((in 10 reviews)); "Positive and great culture all around" ((in 10 reviews)); "We also stress a good work/life balance." ((in 9 reviews))

What are the cons of working at S3 Shared Service Solutions according to real employee reviews?

"Pay is low for comparable work in industry." ((in 14 reviews)); "Managers constantly harass you even if you perform well." ((in 9 reviews)); "STAY FAR AWAY!!! Micromanagement meets a new low here and the blatant favoritism is stomach churning." ((in 8 reviews)); "We need more money and competitive salaries" ((in 7 reviews)); "Great management team!" ((in 5 reviews))

What are employees saying about S3 Shared Service Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about S3 Shared Service Solutions layoffs and their outlook for job security at S3 Shared Service Solutions in 2026.

What are the top reviewed S3 Shared Service Solutions locations?

Linthicum , Baltimore , Linthicum Heights , Denver , Columbia , Greenwood Village , Atlanta , Greenwood Village , Illinois City , New York , Maryland , Jacksonville , Saint Cloud , Englewood , Broomall , Philadelphia , Glen Burnie , Halethorpe , Odenton , Savage , Laurel , Olney , Rockville , Silver Spring , Charleston , Columbia , Dacula , Winder , Augusta , Maryland City

S3 Shared Service Solutions reviews

3.1

53% would recommend to a friend

(235 total reviews)

Mike Scully

60% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (235 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

S3 Shared Service Solutions has an employee rating of 3.1 out of 5 stars, based on 235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The S3 Shared Service Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

235 reviews

4.0

Nov 5, 2025

Great place, just no where else to move up

Systems administrator

Recommend

CEO approval

Business Outlook

Pros

great culture, no micro managing, good benefits

Cons

not alot of career growth

1.0

Oct 21, 2025

Not a good employer

Loan underwriter

Recommend

CEO approval

Business Outlook

Pros

You get to work from home

Cons

Management is terrible. I would never recommend this. You will get bullied from your own home.

S3 Shared Service Solutions Response

8mo

Thank you for taking the time to share your feedback. At S3, our commitment is not only to our Members, but to our employees as well. We strive to provide an environment where employees feel valued, treated fairly and respected. Should you have additional information you would like to share, we encourage you to contact our Human Resources team at S3HR@s3cuso.com.

1.0

Sep 18, 2025

Micro Managed is an understatement

Member service representative

Recommend

CEO approval

Business Outlook

Pros

You get 4 weeks of paid vacation. You are going to need every single one of them . Remote work.

Cons

Micro managed is VERY extreme here. It is a call center environment with back to back calls. Even if you are exceeding your goals as well as schedule adherence, You have to post in a chat for everyone to see if you get up from your desk to use the restroom . Very degrading and belittling. I felt like I was hired as a professional but treated like an elementary child .Training I give an 3 out of 10. There should have been more or longer training provided before being thrown on the phones. Servicing 3 different credit unions and learn about each one’s products and services . 4 weeks of reading job aides very few practice with fake accts is definitely not the type of training needed for this role and its responsibilities to be addressing customers concerns on back to back calls.

S3 Shared Service Solutions Response

8mo

Hello, thank you for sharing your feedback. We are sorry to hear your experience did not meet your expectations. We would love to further discuss your situation so we can prevent this from happening again in the future. Please feel free to reach out to our Human Resources department at S3HR@s3cuso.com. Thank you again.

Viewing 7 - 9 of 235 Reviews

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Jobs at S3 Shared Service Solutions

Member Service Representative

Member Service Representative

Member Service Representative

Member Service Representative

Member Service Representative