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      S3 Shared Service Solutions

      Engaged Employer

      S3 Shared Service Solutions reviews

      3.1

      53% would recommend to a friend

      (235 total reviews)

      Mike Scully

      60% approve of CEO

      53% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.2

      Culture & values

      3.2

      Work/Life balance

      3.1

      Compensation and benefits

      3.0

      Senior management

      2.9

      Career opportunities

      S3 Shared Service Solutions has an employee rating of 3.1 out of 5 stars, based on 235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The S3 Shared Service Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      235 reviews
      1.0
      Jan 19, 2021

      Dont care about their employees

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay for a call center

      Cons

      Not enough employees, High volume of calls, Manager does not interact with employees, Lack of training. I worked for this company for 6 months, worked overtime every week. One day they called me when I was on the bathroom and told me to pick up my stuff and go. My manager was not even in the office, I called him for an explanation and he did not answer.

      1.0
      Feb 28, 2020

      needs a lot of adjustments

      Production assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      gym on site, free parking colleagues are nice

      Cons

      favoritism, gossip, high ups aren't as nice they pretend, Mg does one thing and says otherwise

      4.0
      Jan 10, 2020

      The opportunities are there...

      Not provided
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunities for growth and advancement. I have been with S3 since 2014. Came in as a temp and have already moved to another department and 3 other (higher) positions. Everyone's experiences are going to be different but I have found management to be supportive and encouraging. Willing to listen and answer questions. My teammates (regardless of my position at the time) have always been supportive and helpful. S3 offers a competitive benefits package that includes health, dental, and vision coverage as well as PTO and paid holidays (national PLUS bank holidays). They also offer a 401k and various incentive plans depending on department and SLAs. Some departments offer the flexibility to work from home (in some cases, full time) which is fantastic. Saves on wear and tear on clothes and gas money!! There are various company funded events throughout the year (Wellness events, End of Year party, Summer cookout, Pizza Parties, etc) which often include small gifts, prizes, or food. Just little ways to boost morale, show support, or thanks. I truly enjoy coming to work. I enjoy my job, I enjoy the work itself, and I enjoy the camaraderie with my team and co-workers.

      Cons

      S3 is still a fairly new/young company - founded in 2012. I think it's still finding it's way and determining it's true identity. It grew very fast in a very short period of time - without time to really examine all the ways it needed to change and flex to accommodate that growth. It's trying to do that now. While S3 is a CUSO doing back office work, we are still dealing with human beings and I think sometimes it's easy to forget that - on all fronts. With members, team members, and managers. Part of working at S3 is learning how to navigate those waters. How to have meaningful conversations, how to listen, and come up with effective resolutions. I know that there are some departments that struggle with this. Both internally and with the members. It is a kind of unspoken fact that S3 pays less than other companies in the same field. Personally, I value more than just money. I look for a place that provides opportunities, comfort, and general contentedness. What good is saying you make X amount of money, if you're miserable all the time?

      Viewing 70 - 72 of 235 Reviews
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      ReviewsS3 Shared Service Solutions reviews

      Glassdoor has 239 S3 Shared Service Solutions reviews submitted anonymously by S3 Shared Service Solutions employees. Read employee reviews and ratings on Glassdoor to decide if S3 Shared Service Solutions is right for you.