Does S3 Shared Service Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, S3 Shared Service Solutions employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at S3 Shared Service Solutions. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at S3 Shared Service Solutions?

53% of S3 Shared Service Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated S3 Shared Service Solutions 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at S3 Shared Service Solutions?

Member Service Representative (33) , Customer Service Representative (8) , Consumer Loan Processor (6) , Call Center Representative (5) , Manager (5) , Member Services Representative (5) , Customer Service Representative (CSR) (4) , Loan Processor (4) , Mortgage Loan Processor (4) , Msr (4) , Contact Center Representative (3) , Digital Support Specialist (3) , Employee Experience Specialist (3) , File Processor (3) , Assistant Manager (2)

What are the pros of working at S3 Shared Service Solutions according to real employee reviews?

"Some employees also get to work from home." ((in 18 reviews)); "Remote work and good benefits" ((in 12 reviews)); "Positive and great culture all around" ((in 10 reviews)); "We also stress a good work/life balance." ((in 9 reviews)); "Orientation was the best training I've ever had." ((in 9 reviews))

What are the cons of working at S3 Shared Service Solutions according to real employee reviews?

"Pay is low for comparable work in industry." ((in 13 reviews)); "Managers constantly harass you even if you perform well." ((in 10 reviews)); "Favoritism is a big thing here." ((in 7 reviews)); "We need more money and competitive salaries" ((in 7 reviews)); "Great management team!" ((in 5 reviews))

What are employees saying about S3 Shared Service Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about S3 Shared Service Solutions layoffs and their outlook for job security at S3 Shared Service Solutions in 2026.

What are the top reviewed S3 Shared Service Solutions locations?

Linthicum , Baltimore , Linthicum Heights , Denver , Columbia , Greenwood Village , Atlanta , Greenwood Village , Illinois City , New York , Maryland , Jacksonville , Saint Cloud , Englewood , Broomall , Philadelphia , Glen Burnie , Halethorpe , Odenton , Savage , Laurel , Olney , Rockville , Silver Spring , Charleston , Columbia , Dacula , Winder , Augusta , Maryland City

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S3 Shared Service Solutions

S3 Shared Service Solutions reviews

3.1

53% would recommend to a friend

(235 total reviews)

Mike Scully

60% approve of CEO

53% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

2.9

Career opportunities

S3 Shared Service Solutions has an employee rating of 3.1 out of 5 stars, based on 235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The S3 Shared Service Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

235 reviews

1.0

Aug 15, 2019

Low Moral. Poor communication. Questionable Ethics.

Call center representative

Recommend

CEO approval

Business Outlook

Pros

It is better than unemployment.

Cons

Coworkers crying because they are forced to take calls from members without adequate training. Manager told me to HANG UP on a member because she wanted her problem resolved! They treat employees and managers like inanimate objects, changing scheduled work hours with less than one day notice. Moved employees to a different work space in the middle of trying to work. Unethical behavior was rewarded. Frequent system failures. Unhappy customers. Broken furniture.

S3 Shared Service Solutions Response

Many thanks for taking the time to share your feedback. We are sorry your experience didn’t match your expectations. It was an uncommon instance and we will do better.

2.0

Apr 10, 2019

Go Elsewhere

Underwriter

Recommend

CEO approval

Business Outlook

Pros

Co workers are great and willing to help others.

Cons

People are promoted that have no experience or friends of Management...Favoritism. Those who worked hard and know their jobs are treated poorly.

S3 Shared Service Solutions Response

We are very sorry to hear about your experience. We are known for our exceptional service and culture and regret that we didn’t live up to that expectation in this case.

3.0

Apr 1, 2019

...

Member service representative

Recommend

CEO approval

Business Outlook

Pros

offer benefits, room to train and move from different queues ...

Cons

lazy managers. always an issue when you have a member who is upset and cannot handle the call any further. very petty with the occurrences as you could be literally dying or a family passed away and they will take points and hold it against you. very few within the queues that are willing to help when there is a member that has a real problem, that actually requires work..

S3 Shared Service Solutions Response

Thank you for taking the time to leave a review and we are sorry you had that experience. We will use your feedback to ensure a smoother process in the future.

Viewing 73 - 75 of 235 Reviews

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Ratings by category

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Reviews by job title

Low Moral. Poor communication. Questionable Ethics.

Go Elsewhere

...

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