2.0
Dec 30, 2022
Recommend
CEO approval
Business Outlook
Pros
You get to work remotely, and you get health insurance and a 401k.
Cons
Not much room for advancement, unrealistic expectations for quality and call volume unless you're willing to pass the buck at the first opportunity. Everyone that works there is burnt out and overworked. Other departments that you need to contact are loathe to help as well. Between the agents that are reluctant to help, and the system issues that happen every other week, prepare to be yelled at unnecessarily by the members that are constantly impacted by it. Take this job if you need money, but make sure you keep your application up to date because you deserve better