S3 Shared Service Solutions reviews

Management has issues assisting their employees and communicating

My first review was taken down and that’s very sad. This job is nothing but a stepping stone to get into a career you actually want in the future. The micromanagement experienced here was insane. Working here was mentally draining. I worked with this company for three and a half years only because it was work from home, but prepare to be constantly bothered about stuff they do not train you on. The management team was never on one accord which made things very difficult. This is something that many of us would complain about privately. Issues would arise that would be out of your control & instead of management taking the time out to hear the situation (phone calls are NOT RECORDED) they will take the members side regardless. They want you to do several jobs at once and the pay is very poor!! Management wants you to answer phone calls while you’re working on an individual application like it’s a call center and it’s not. If you need somewhere to work temporarily until you can get a job in your career this is it, there is not opportunity to grown here. They do not give promotions like they claim to do. If the job market wasn’t so crazy I would have left a long time ago. When I was fired because they didn’t see any improvement, (which was a lie and there is proof of this) I did not bat an eye because that’s how toxic this work environment was. I worked for a specific credit union and I posted about that union but I am still speaking on the same people. Do not work here unless you want unnecessary stress and anxiety. Besides, this company does not even have a portal for members to be able to upload their sensitive documents. All management cares about is member satisfaction even if the member is completely in the wrong. They want you to make notes in the file and had the audacity to tell me they don’t have time to read all of the notes…… I am so happy to finally be freed from this company, and I am posting this as a warning to those currently employed and seeking employment. I wouldn’t wish this job on my worst enemy, truly. Your mental health is more important because they will let you go for anything. This was 3 and a half years of stress from my own home. If I could rate this 0 stars I would.