Does S3 Shared Service Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, S3 Shared Service Solutions employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at S3 Shared Service Solutions. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at S3 Shared Service Solutions?

53% of S3 Shared Service Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated S3 Shared Service Solutions 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at S3 Shared Service Solutions?

Member Service Representative (33) , Customer Service Representative (8) , Consumer Loan Processor (6) , Call Center Representative (5) , Manager (5) , Member Services Representative (5) , Customer Service Representative (CSR) (4) , Loan Processor (4) , Mortgage Loan Processor (4) , Msr (4) , Contact Center Representative (3) , Digital Support Specialist (3) , Employee Experience Specialist (3) , File Processor (3) , Assistant Manager (2)

What are the pros of working at S3 Shared Service Solutions according to real employee reviews?

"Some employees also get to work from home." ((in 18 reviews)); "Remote work and good benefits" ((in 11 reviews)); "Orientation was the best training I've ever had." ((in 10 reviews)); "Positive and great culture all around" ((in 10 reviews)); "We also stress a good work/life balance." ((in 9 reviews))

What are the cons of working at S3 Shared Service Solutions according to real employee reviews?

"Pay is low for comparable work in industry." ((in 14 reviews)); "Managers constantly harass you even if you perform well." ((in 9 reviews)); "STAY FAR AWAY!!! Micromanagement meets a new low here and the blatant favoritism is stomach churning." ((in 8 reviews)); "We need more money and competitive salaries" ((in 7 reviews)); "Great management team!" ((in 5 reviews))

What are employees saying about S3 Shared Service Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about S3 Shared Service Solutions layoffs and their outlook for job security at S3 Shared Service Solutions in 2026.

What are the top reviewed S3 Shared Service Solutions locations?

Linthicum , Baltimore , Linthicum Heights , Denver , Columbia , Greenwood Village , Atlanta , Greenwood Village , Illinois City , New York , Maryland , Jacksonville , Saint Cloud , Englewood , Broomall , Philadelphia , Glen Burnie , Halethorpe , Odenton , Savage , Laurel , Olney , Rockville , Silver Spring , Charleston , Columbia , Dacula , Winder , Augusta , Maryland City

S3 Shared Service Solutions reviews

3.1

53% would recommend to a friend

(235 total reviews)

Mike Scully

60% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

S3 Shared Service Solutions has an employee rating of 3.1 out of 5 stars, based on 235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The S3 Shared Service Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

235 reviews

3.0

Jun 6, 2024

The benefits are pretty good for a reason

Msr/teller

Recommend

CEO approval

Business Outlook

Pros

Benefits, hands down. Performance based bonuses, occasionally offered voluntary time off on low call days, incentive program, and PTO.

Cons

Severe lack of sufficient organized easy to access job aid resources. Very micromanagement heavy.

S3 Shared Service Solutions Response

2y

Thank you for taking the time to share your feedback. From the top down, the key to our business is our commitment to not only Member service, but to our employees as well. Should you want to share input about your experience at S3, we encourage you to reach out to our Human Resources department.

1.0

May 19, 2024

Doing the work of 3 separate companies at less than the pay of a single one.

Closer

Recommend

CEO approval

Business Outlook

Pros

None, toxic upper management that only promote their relatives, Nonexistent transparency.

Cons

You are working for 3 separate credit unions so 3x the workload of a closer working at any other company for less than market rate pay.

S3 Shared Service Solutions Response

2y

Thank you for your feedback! We have a team that continuously reviews all of our benefits packages so our employees can have the best coverage possible. Our Rewards team is constantly evaluating employee salaries to ensure we are competitive in the market. Should you have any additional feedback or want to further discuss your experience, please do not hesitate to contact our Human Resources team at S3HR@s3cuso.com.

1.0

Apr 5, 2024

Underpaid and overworked

Home equity underwriter

Recommend

CEO approval

Business Outlook

Pros

Work from home is the only benefit

Cons

Bonus is not based on your production. It is based on the production of others.

S3 Shared Service Solutions Response

2y

Thank you for sharing your feedback. We are sorry to hear your experience did not meet your expectations. We would love to further discuss your situation. Please feel free to reach out to our Human Resources department at S3HR@s3cuso.com. Thank you again.

Viewing 22 - 24 of 235 Reviews

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Jobs at S3 Shared Service Solutions

Member Service Representative

Member Service Representative

Member Service Representative

Member Service Representative

Member Service Representative