Pros
They have the right idea. Provide efficient service, and maximize employees productivity. They work with 3 of the most highly regarded credit unions in the country, so there is virtually no limit to what you can learn there.
Cons
I'm not as negative on the company as some of these posts are, that said, many of the complaints are valid. The company is going through some inevitable growing pains, many of which center around the call center. Given the breadth of necessary knowledge, and shear size of the department, to expect anything else would be unreasonable less than two years into production. Changes in leadership, change in priorities, and several things outside of any company's control have lead to a really stressful environment for many in the company. The Human Resource department does not help matters (their offices are in a secure part of the building that most employees don't even have access to, just kind of a weird setup) as they're involved with the day to day business of some departments, and not just employee specific matters.
