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SAP Concur

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SAP Concur reviews

3.8

70% would recommend to a friend

(1,399 total reviews)
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Mike Eberhard

69% approve of CEO

58% positive business outlook

SAP Concur has an employee rating of 3.8 out of 5 stars, based on 1,399 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SAP Concur employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Oct 14, 2009
Recommend
CEO approval
Business Outlook

Pros

Most popular and broadly used expense management system in the world. Nice, unique integration with an online booking tool. Deep functionality, especially for international use. Good benefits package.

Cons

2-4x as expensive as nearest competitors Myriad technical issues with the products, especially upgrading to the new "CT&E" product VERY hard for clients to install - by themselves (no on premises assistance from Concur) Laughably complex sales process - which is enforced to the point of dismissal Most reps struggling to make 25% of quota: replacing spreadsheets for expense reports is not a critical requirement with most companies in this market

5.0
Sep 23, 2008
Recommend
CEO approval
Business Outlook

Pros

The culture is fantastic, the employees are almost universally talented, and the enthusiasm and general "buzz" around the office is extremely positive - and addictive! Our market is hardly penetrated, and our software is not only exceedingly good, but a true benefit to our customers. It's a 'feel good' place to work, with solid benefits, strong leadership, and an overall sense of family. Once at Concur, it's hard not to drink the Kool-Aid, as it were. Just a fantastic environment to work in -- the best of my career by far.

Cons

The growth in recent years, while great for business, is getting palpable. You can feel the growing pains, as we struggle to identify ourselves as the 800-pound gorilla in our market space. There's a certain sense of loss when you realize that more people work outside of HQ than inside it, and it's tough to feel like a community. However, within our own individual teams there is excellent communication and support. It would be nice, however, to see what other teams are up to, like we once could by simply peeking over a wall.

1.0
Apr 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life balance - you can do this job in 10-20 hours a week.

Cons

Short answer, everything. Major changes needed if were going to survive. If I could give 0 stars for Senior Management, I would. Competition is absolutely destroying Concur, both in the T&E and AP space. We are so behind with technology, yet we are still the most expensive solution in the market. Other companies are turning to AI & offer creative, competitive pricing models - Concur's website cant even catch up, and we continue to strip features off, instead of improving our product. No base raises, bases are extremely low for this industry. Make cuts to comp plan and commission every single year.

Viewing 112 - 114 of 1,399 Reviews

Glassdoor has 1,561 SAP Concur reviews submitted anonymously by SAP Concur employees. Read employee reviews and ratings on Glassdoor to decide if SAP Concur is right for you.