Is SHI International a good company to work for?

SHI International has an overall rating of 3.2 out of 5, based on over 2,142 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 50% of employees would recommend working at SHI International to a friend and 47% have a positive outlook for the business. The best reviews about SHI International have been left by employees working as District Sales Manager , Strategic Account Executive and Manager .

Does SHI International pay their employees well?

According to anonymously submitted Glassdoor reviews, SHI International employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SHI International. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SHI International?

50% of SHI International employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SHI International 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at SHI International?

Account Executive (263) , Inside Account Executive (161) , Inside Account Manager (104) , Inside Sales Account Manager (71) , Account Manager (32) , Enterprise Account Executive (32) , Inside Sales Representative (29) , Business Development Manager (24) , Sales (24) , Sales Representative (20) , IAM (19) , Inside Sales Account Executive (14) , Purchasing Representative (14) , District Sales Manager (13) , Senior Account Executive (13)

What are the pros of working at SHI International according to real employee reviews?

"I enjoy working here and the culture is great" ((in 159 reviews)); "Some great people and resources" ((in 151 reviews)); "Benefits were good but expensive." ((in 80 reviews)); "Great work life balance for anyone getting started in there career" ((in 51 reviews)); "SHI has a great training and onboarding Process" ((in 48 reviews))

What are the cons of working at SHI International according to real employee reviews?

"Low pay commission not great" ((in 192 reviews)); "Base salaries are low and can be difficult to ramp especially in major metro areas." ((in 101 reviews)); "Reps or direct managers have little to no control over avoiding these tactics." ((in 58 reviews)); "Upper Management is Ageist" ((in 57 reviews)); "Senior leadership very much sips the proverbial Kool" ((in 56 reviews))

What are employees saying about SHI International layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SHI International layoffs and their outlook for job security at SHI International in 2026.

What are the top reviewed SHI International locations?

Austin , Somerset , Piscataway , New York , Bethlehem , New Brunswick , Chicago , San Francisco , Newark , Atlanta , Jersey City , San Diego , Dallas , Edison , Raleigh , Los Angeles , Denver , Franklin , Staten Island , Detroit , Washington , Houston , Nashville , Indianapolis , Irvine , Paramus , Reston , Omaha , Charlotte , Cleveland

SHI International reviews

3.2

50% would recommend to a friend

(2,093 total reviews)

Thai Lee

62% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SHI International has an employee rating of 3.2 out of 5 stars, based on 2,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

2K reviews

2.0

Nov 14, 2025

salary

Cost engineer

Recommend

CEO approval

Business Outlook

Pros

very good workfing envroent and good performance

Cons

very low pakage rate and no5t tminingly work

SHI International Response

7mo

We appreciate you taking the time to leave a review and pointing out that SHI has a good working environment. Also, thank you for your comments regarding compensation - we will be sure to escalate accordingly. If you would like to provide additional comments, please feel free to take this offline at SHIFeedback@shi.com, a non-confidential alias.

3.0

Nov 13, 2025

Could be better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Foot in the door, internal mobility, health insurance

Cons

Pay was subpar for the workload, Reorgs, and lackluster CRM/tools

SHI International Response

7mo

Thank you for your feedback and for your review! If you would like to provide additional comments, please feel free to take this offline at SHIfeedback@shi.com, a non-confidential alias.

2.0

Nov 12, 2025

Not great

Systems administrator

Recommend

CEO approval

Business Outlook

Pros

Decent work life balance. Good colleagues. Decent benefits outside of pay.

Cons

Poor pay, so much so, they designed a food drive program to help employees, instead of paying people what they’re worth. Poor company direction. Out of touch and lazy management. Too AI driven. Hypocritical policies that aren’t followed by management, but expected to be followed by non-management (work from home policies, in office policies, etc). They dont train you. They give you bare minimum information to start and expect you to just figure it out.

SHI International Response

7mo

We appreciate you taking the time to leave a review. Hearing about your unpleasant experience is disappointing. At SHI, we cherish every employee and work tirelessly to ensure that everyone has a positive experience. If you have any further remarks, please take this offline at SHIfeedback@shi.com, a non-confidential alias, and we will make sure to escalate your concerns as necessary.

Viewing 106 - 108 of 2,093 Reviews

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