SHI International reviews

Pay is TERRIBLE here. Despite what HR tells new workers, their compensation is in no way "competitive." Most employees live in NJ or NYC, where the cost of living is obscene. SHI has refused to adjust to these pressures. Promotions are a joke here. Oftentimes people will be offered LESS than what they were making before. Despite HR priding SHI on "career advancement" that does not happen much here anymore. More and more people are being locked into their current position, byt they're afraid to quit because of the current state of the economy. Morale is in the toilet, across all departments. Most of the root causes of this can be traced back to our CEO's decision to open up a proxy office in Austin that would strictly handle SMB business. That's all fine and good, but in doing so she brought in people from other companies to run the business and all of them were offered obscene starting packages, while the people who have stayed at the "legacy" SHI have seen nothing but stagnant wages. Inside sales reps in Austin are offered 3 times the starting base pay of inside reps in NJ. All of our perks (holiday bonuses, a holiday party) were killed off to compensate for this, but the Austin office enjoys more perks and bonuses, including a beer cart in the office (100% true). Training is usually pretty bad. No one coming into inside sales has any technical experience....almost 100% of the time they are poorly qualified Liberal Arts graduates who cannot find other work. You're mostly left to figure it out on your own. This is not to say that they cannot succeed, but HR increasingly is hiring more and more unqualified candidates with visibly poor work ethics.

Will not invest in technical people to help sales, have to use the product supplier for everything. No orientation training or information, pretty much wing it until you make a mistake, then learn. Nobody know anybody else, don't give much of a chance when trying to build book.