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SMC 3

Engaged Employer

SMC 3 reviews

4.1

91% would recommend to a friend

(33 total reviews)

Andrew Slusher

92% approve of CEO

88% positive business outlook

Ratings by category

4.4

Work/Life balance

4.3

Culture & values

4.3

Diversity & inclusion

4.3

Compensation and benefits

3.9

Senior management

3.8

Career opportunities

SMC 3 has an employee rating of 4.1 out of 5 stars, based on 33 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SMC 3 employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

33 reviews
2.0
Nov 12, 2016

Data

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is decent. Great food is provided often. Events and small gifts provided by the event team is awesome! 401k matching is better than most places.

Cons

Very hard to fit in. If one person decides they don’t like you your time could be short lived. New employees have a different set of rules because "they have not paid their dues yet" New salaried employees have to make up any missed time no matter how small the amount of time. Sometimes you are forced to use vacation time for a 2 hour doctor appointment and are not allowed to make up the time. There is little consistency. Some people wear jeans while others are told they can’t. No training plan in place for new employees. What little training that is provided changes on a daily basis depending on who is doing the training. It is hard to focus and learn when you are under such duress. Technology is dated. Suggesting more efficient methods are met with resistance and many older employees don't want to have to learn anything new and are just waiting for retirement. Manual processes that could be automated. They would rather perform familiar steps than learn something new with fewer steps regardless of the time it would save them. They have been there for over thirty years and cannot easily adapt to a new environment but expect you to learn their outdated methods. HR has been informed at one time or another.

avatar
SMC 3 Response
9y
Thank you for taking the time to review our company. SMC³ has been and currently is working to make changes that will help the company move forward. We have set policies for any out of office time and have recently updated them to align with other companies. As for the dress code, there are some departments within the company that are allowed to dress more casually than others. It is based on job duties and the safety of the employee. We understand that many companies use different types of technology. SMC³ always strives to use the most up to date and relevant technology that is compatible with our products and goals. SMC³ is proud to say that we have employees with many years of service dedicated to the company. While we do have many tenured employees, we have been steadily hiring and have many employees now that are within the 3-5 year group. We are sorry if anyone feels that they did not "fit in" with others. SMC³ takes pride in providing managers with leadership and management training/courses when needed.
4.0
Mar 11, 2016

Great company to work for if you fit in to their company lifestyle.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, rarely work over 40 hours, excellent benefits including 401k, small company (under 125 employees at last count) so everyone knows each other. Upper management makes an effort to get to know everyone in the company. The vast majority of employees are friendly and hard-working. Groups will often go to lunch together. You get fed alot... lots of office luncheons. :) The new CEO is excellent and I believe he will be implementing changes to make it a more "modern" company in terms of structure as well as work-life benefits. The last I heard, he was adding more sick days as well as making some changes to Holidays that will be more welcoming of different religions. The pros are worth it if you can deal with the cons.

Cons

Limited sick days, no work-from home, and therefore not a great place for single parents. This is such a specialized industry that there is little to no opportunity for your skills gained there to transfer to another job. This is definitely a "traditional" company. They value the company hierarchy and make sure you know your place in it. To me, the biggest Con at an otherwise amazing company is that some of the older staff are uncomfortable with diversity. It can be an oppressive or at least awkward environment if you are not a white, heterosexual, politically conservative, Christian. This is not true for most of the staff, but the few who are intolerant of others unfortunately tend to be in positions of power and excel at keeping their bigotry in check on paper and when upper management comes around. My suggestion is that if you decide to work here (you should!), don't divulge personal information to anyone over 50 until you really get to know them. Or you could just wait a few years until they retire! The organization also lags behind in technology and many older members of staff fear change because they don't want to have to learn anything new. Updates are being made (like computers were finally upgraded from Windows XP to Windows 7 in 2015). Middle management seems to be threatened by competent subordinates as well as technology they don't understand, but I believe with the new CEO in place that could change. I know these are some big cons, but if you can look past them in the meantime, this will be a great place to work within the next few years.

avatar
SMC 3 Response
10y
Thank you for taking the time to review our company. SMC³ has spent much of the beginning of 2016 making changes that allow for a more flexible workplace and updating policies. There are still some changes to come and we are in the process of doing that. We as a company do not tolerate any kind of discrimination. While we strive to have an environment where everyone feels equal, as in all companies sometimes instances are missed if not brought to the leadership's and HR's attention. The oppressive environment that is mentioned in the above review is something we take seriously and do not allow in our company. Once again, thank you for the feedback as we strive to continue to grow as a company and be an employer brand of choice.
3.0
Apr 21, 2014

Conservative, Slow Paced, Old Technologies and Processes (note - headquarters are in Peachtree City, GA)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are treated fairly well. Working long hours are discouraged. Company appreciation day. Atlanta office has friendly people. 8% matching 401k. No traffic issues with commute due to location in Peachtree City (main office)

Cons

No flex time. 745am-430pm set work schedule with 45 minute lunch. Lots of strange rules (no headphones with music, don't close the blinds, etc). No vacation the first year and then only 10 days after + 3 sick days the first several years. Expensive health insurance. A lot of folks who have been here decades or more and old ways/mentalities. Resistance from Louisville staff/upper management to process improvements and change. Lower pay than the rest of Atlanta metro.

avatar
SMC 3 Response
10y
Thank you for taking the time to review SMC³. SMC³ has taken feedback like this review and used it to help make us a better employer of choice. We are excited to say that we now have flex time, we now allow headphones, and we have reworked our entire vacation and sick time policies.
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Glassdoor has 36 SMC 3 reviews submitted anonymously by SMC 3 employees. Read employee reviews and ratings on Glassdoor to decide if SMC 3 is right for you.