SP+ reviews

3.1

53% would recommend to a friend

(923 total reviews)

Alexander Israel

38% approve of CEO

40% positive business outlook

SP+ has an employee rating of 3.1 out of 5 stars, based on 923 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SP+ employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

923 reviews
3.0
Nov 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Great team- cashiers, valet runners, front desk. Everyone is friendly and very welcoming when starting out. Supervisors are understanding about mistakes.

Cons

Terrible communication between supervisors ( which trickles down to workers directly below them) , lack of communication between concierge and stores in the Americana. From day one, I was only told when to show up. I never got proper training and direction. I was trained by a cashier who worked at this location for years but was never trained- so I'm learning her tricks. Supervisors will tell you different things/ protocol/ methods and you're left scrambling. I have spent most of my time here teaching myself and asking workers a lot of questions to learn. Worst of all, I don't see action when asking the supervisors for help in fixing issues that cause customers to be angry at us.

1.0
Nov 4, 2015
Recommend
CEO approval
Business Outlook

Pros

I had some really great co-workers and the office is located in a fantastic downtown DC location. There were also lots of opportunities to work independently and really make the position my own.

Cons

I was hired for one position and almost immediately after I started, the position evolved drastically. I was essentially working three jobs rolled into one while only being compensated for one. I was not permitted to work any overtime but there was also an expectation that all tasks would be completed on time. In addition, the position was non-exempt and hourly, even though I had supervisory duties, but I was still expected to be available during non-business hours via email. It's a very male dominated company and it's nearly impossible to move up as a woman or minority. As a result, in the almost three years I was there, several co-workers resigned and in the months since I've been gone, a few more have left as well. I found the company culture fostered an environment of petty vindictiveness, particularly when people resigned, and those in upper management encouraged gossiping about former employees. In addition, in the years I was there, the company faced multiple wrongful termination lawsuits and I was privy to several questionable hiring, promotion, and termination procedures. The company has a lot of potential but they will continue to have high turnover until they adapt better policies and begin truly valuing their employees that are below the Senior Manager level.

1.0
Nov 3, 2015

Standard

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None theres not really nothing good

Cons

Not enough pay. No chance to advance. No overtime people get special treatment

Viewing 814 - 816 of 923 Reviews

Glassdoor has 952 SP+ reviews submitted anonymously by SP+ employees. Read employee reviews and ratings on Glassdoor to decide if SP+ is right for you.