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      SSM Health

      Engaged Employer

      SSM Health reviews

      3.5

      57% would recommend to a friend

      (2,627 total reviews)
      avatar

      Laura Kaiser

      47% approve of CEO

      52% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.5

      Career opportunities

      3.1

      Compensation and benefits

      2.9

      Senior management

      SSM Health has an employee rating of 3.5 out of 5 stars, based on 2,627 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SSM Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      May 7, 2026

      Easy work with a supportive team, but weekends required

      Patient access representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy work, great team, there are shift differentials for nights, weekends, and picked up shifts.

      Cons

      Weekends and holidays required, benefits not great

      avatar
      SSM Health Response
      1mo
      Your feedback is important to us. We value receiving your compliments and suggestions so that we can improve our services, processes, and communication. Thank you for taking the time to leave us a review.
      1.0
      May 4, 2026

      billing issues are frustrating and they never seem to change

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The waiting rooms are nice

      Cons

      Many many times I call SSM billing and have multiple issues with being checked in and my location. Suddenly, I’ll see a bill pop-up on my chart showing I owe hundreds of dollars and I have to call and explain the situation of health insurance to the representative and it’s very confusing for them because they weren’t there on site. They explained to me oh the refund takes weeks and weeks or months and months and they don’t care to do anything for me. It’s very aggravating having to do this just to get the money back that I deserve. That I paid out of my own pocket. You guys need to fix this problem. It’s complete ridiculousness.

      avatar
      SSM Health Response
      1mo
      Thank you for your review. We would like the opportunity to further discuss your feedback. Please contact us at patientinquiries@ssmhealth.com.
      Viewing 16 - 18 of 2,627 Reviews
      Related searches: SSM Health jobs | SSM Health salaries | SSM Health benefits | SSM Health interviews
      ReviewsSSM Health reviews

      Glassdoor has 2,767 SSM Health reviews submitted anonymously by SSM Health employees. Read employee reviews and ratings on Glassdoor to decide if SSM Health is right for you.