Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at SSP Group?

39% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.5 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (45) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"Lots of great people work here" ((in 65 reviews)); "Some colleagues were friendly and supportive" ((in 42 reviews)); "Friendly staff and there was free lunch when i was there" ((in 34 reviews)); "Benefits are good and part of a union" ((in 34 reviews)); "Fast paced really good money even during slow season loved the employees and management too" ((in 26 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Bad management ever i see" ((in 182 reviews)); "Low pay and have to be fully flexible" ((in 84 reviews)); "Managers have to do hourly employees duties because they are always under staffed." ((in 66 reviews)); "Long hours and 3am starts" ((in 58 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 32 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

SSP Group reviews

2.5

39% would recommend to a friend

(1,190 total reviews)

George Mboya

19% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,190 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SSP Group has an employee rating of 2.5 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 28% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews

4.0

Jul 27, 2025

Very Nice and Slow

Data specialist

Recommend

CEO approval

Business Outlook

Pros

Healthy environment. Good pacing. Great coworkers and a friendly atmosphere.

Cons

Sometimes messy inter departmental communication leading to rushed work.

SSP Group Response

11mo

Thank you for taking the time to share your experience and leaving a positive review.

1.0

Jul 26, 2025

Thieves

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

Good money, being at an airport and garunteed customers. Having to work with such horrible management has made us rely on each other to get through our shifts. Creating life long friendships . Having worked there for a decent amount of time and working with others who have worked there for 10+ years. At one point we all truly cared about our jobs so much and were constantly advocating for ourselves and for our guests, so we can provide great service and have a great work environment. After years and years of zero acknowledgement and little to no respect from management it’s hard to maintain confidence in their leadership. Major contributor to the negative and toxic work environment we experienced.

Cons

They’re thieves. They have zero regard for employees. Horrible toxic working environment. Asked multiple times to have my PTO accrual looked at and fixed because I was obviously missing hours. Never heard back. Blatant and clear favoritism where others can do what they want while some are still held to CBA and company policies. They do not care about quality for their guests. They care about making the most amount of money. They are the epitome of Corporate business and are a great example of what is wrong with society.

SSP Group Response

11mo

We appreciate your feedback and are sorry to hear about your negative experience. We want to assure you that we take all feedback seriously and are committed to creating a positive work environment for all employees.

5.0

Jul 24, 2025

It was good

Server

Recommend

CEO approval

Business Outlook

Pros

Lots of money, being in the airport

Cons

It’s corporate, so there’s that

SSP Group Response

11mo

Thank you for taking the time to leave a review. We appreciate your feedback.

Viewing 100 - 102 of 1,190 Reviews

Jobs at SSP Group

SSP Group

SSP Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Very Nice and Slow

Thieves

It was good

Jobs at SSP Group

SSP Group reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

SSP Group reviews FAQs

Jobs at SSP Group