Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at SSP Group?

39% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.5 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (45) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"Great people to work with" ((in 66 reviews)); "Some colleagues were friendly and supportive" ((in 44 reviews)); "Benefits are good and part of a union" ((in 37 reviews)); "Friendly staff and there was free lunch when i was there" ((in 34 reviews)); "Fast paced really good money even during slow season loved the employees and management too" ((in 25 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Bad management ever i see" ((in 176 reviews)); "Low pay and have to be fully flexible" ((in 85 reviews)); "Many managers have no clue what they are doing." ((in 65 reviews)); "Long hours and 3am starts" ((in 54 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 33 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

SSP Group reviews

2.5

39% would recommend to a friend

(1,190 total reviews)

George Mboya

19% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,190 reviews)

Ratings by demographic groups

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SSP Group has an employee rating of 2.5 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 28% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews

1.0

May 14, 2020

Save yourself the misery

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good training if they want to develop you but you are just used then as a slave who is being paid minimum wage to carry out tasks The managers should be doing

Cons

Everything !! Horrible hours, no lunch breaks due to being too busy, they don’t have enough money to pay for the staff therefore you must suffer, no money to buy glasses / ice machine (how can a bar run without these???) yet you are still expected to cope

1.0

Apr 21, 2020

Company run by incapable and unprofessional people

Cook

Recommend

CEO approval

Business Outlook

Pros

Some of the employees you work alongside are good people, among the sea of incompetent people

Cons

Quit within 3 months because of overall environment and work ethics they show. The leaders/higher management treat others like they are the least important people and does not show genuine care for others and their wellbeing Has not properly informed us on basic information that we, as employees of the selected outlet, should know about and seems like they are making it up as they go Do not bother with this company, they will not care about the time and effort you put into the work, let alone praise their employees everyday, which I have never seen. Will always think about how this company is run and will make an example out of them

1.0

Apr 15, 2020

Line manager and co-workers great. Management AWFUL.

Team leader

Recommend

CEO approval

Business Outlook

Pros

My manager was amazing, supportive funny and hardworking.

Cons

Head office do not know what they are doing! Stores having to place orders and work on computers that can barely open an email. Complete lack of communication between head office and stores. Price changes would be found out by customers questioning staff when the labels didn’t match the till! Team leaders are paid slightly more but are expected to act as assistant managers for close to minimum wage. More care taken to coffee machines than staff. Avoid at all costs!!

Viewing 1054 - 1056 of 1,190 Reviews

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Save yourself the misery

Company run by incapable and unprofessional people

Line manager and co-workers great. Management AWFUL.

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