Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at SSP Group?

39% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.5 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (46) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"Lots of great people work here" ((in 63 reviews)); "Some colleagues were friendly and supportive" ((in 48 reviews)); "Friendly staff and there was free lunch when i was there" ((in 37 reviews)); "Benefits are good and part of a union" ((in 35 reviews)); "Fast paced really good money even during slow season loved the employees and management too" ((in 27 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Bad management ever i see" ((in 171 reviews)); "Low pay and have to be fully flexible" ((in 85 reviews)); "Managers have to do hourly employees duties because they are always under staffed." ((in 67 reviews)); "Long hours and 3am starts" ((in 54 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 37 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

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SSP Group

SSP Group reviews

2.5

39% would recommend to a friend

(1,191 total reviews)

George Mboya

19% approve of CEO

35% positive business outlook

Ratings by category

3.0

Compensation and benefits

2.9

Diversity & inclusion

2.5

Work/Life balance

2.5

Career opportunities

2.4

Senior management

2.3

Culture & values

SSP Group has an employee rating of 2.5 out of 5 stars, based on 1,191 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 28% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Sep 12, 2016

avoid avoid avoid

Team leader

Recommend

CEO approval

Business Outlook

Pros

You get paid on time. If you are super desperate for job it's for you as to get hired you only need to be able to speak in interview - that's it - they are that desperate themselves. Cannot think of any other positive aspects

Cons

In short it's modern day slavery. Short notices and constant changes for shifts. Low pay and impossible to meet bonus terms. No training - new hires are thrown in front of customers and abandoned. Understaffed. You will spend little time thats available to communicate with peers about how horrible this place is and where to find better job. Depressed colleagues. Disconnected management at all levels.

1.0

Sep 9, 2016

horrible

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

no pros for this company

Cons

low income, no chance to promote

1.0

Sep 8, 2016

Head office

Recommend

CEO approval

Business Outlook

Pros

Opportunity to develop, some great people. If you don't care about developing it is a great place to coast, but if you do I would strictly avoid.

Cons

Cultural throwback to a Dickensian workhouse. Decision making is limited to upper management and is communicated very poorly down the chain. The major issue is the treatment of people, unbelievable turn over of staff due to needless blame culture. Saw many people come and go and live to regret the experience myself included. If they like you, they will try and develop you, however they are not well equipped to do so as managers are inexperienced and unprofessional. Bullying within the company from director level is widely known about and totally ignored

Viewing 1060 - 1062 of 1,191 Reviews

Jobs at SSP Group

Assistant Restaurant Manager