Pros
Static Schedule. Flexible. Not really more than that.
Cons
Management was for the most part terrible. There was favoritism (Managers buying only certain employees meals) and one manager in particular was an incredible jerk. Once I was written up because I went home, after he told me to go home because I was too sick to work. The turnover rate was high-most employees did not stay as long as even a year. The pay was low for how stressful it was- 8.50 an hour if you started at 3am, no tips despite the fact that it was a coffee shop. Rushes were 4 hours long in the mornings and sometimes people still tried to give us tips...it went into a little black box from which none of us ever saw a cent. The supervisor was a tyrant- despite the large amounts of money we made for this company on a daily basis, we were always accused of stealing and watched constantly. Prices constantly rose but our wages did not. Also, don't expect your co-workers to show up. Once I opened to a morning rush all alone...there were supposed to be 4 of us. The worst thing about working here is that a real colectivo won't hire you if they know you've been working here. In short, SSP America is full of greed, a lack of concern for their employees and a lack of concern in their quality of product. Perfect, right? This is the worst job I've ever had.