Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at SSP Group?

39% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.5 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (45) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"Lots of great people work here" ((in 65 reviews)); "Some colleagues were friendly and supportive" ((in 42 reviews)); "Friendly staff and there was free lunch when i was there" ((in 34 reviews)); "Benefits are good and part of a union" ((in 34 reviews)); "Fast paced really good money even during slow season loved the employees and management too" ((in 26 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Bad management ever i see" ((in 182 reviews)); "Low pay and have to be fully flexible" ((in 84 reviews)); "Managers have to do hourly employees duties because they are always under staffed." ((in 66 reviews)); "Long hours and 3am starts" ((in 58 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 32 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

SSP Group reviews

2.5

39% would recommend to a friend

(1,190 total reviews)

George Mboya

19% approve of CEO

35% positive business outlook

Ratings by demographic groups

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SSP Group has an employee rating of 2.5 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 28% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews

3.0

Jan 5, 2020

Reliable, but poor conditions

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fantastic people, staff like a great family

Cons

Poor pay, understaffing, slow reaction to existing problems

SSP Group Response

6y

Hi, thank you for taking the time to leave your review and feedback, it's much appreciated.

4.0

Jan 5, 2020

I like it here (head office employee)

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

1. Good/Fair Salary 2. Good exposure to senior management 3. No micro-management in my department

Cons

Sometimes unnecessary work has to be done (just to be done) but it's not that bad. i'm happy.

SSP Group Response

6y

Hi - thank you for leaving your review, it's much appreciated - and great to see you're happy working with SSP! Thank you.

3.0

Jan 5, 2020

Team leader

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

It is my first job by the time I came in London. I like to work with my colleges and with people in spital

Cons

I meet all kinds of people, sometimes aggressive

SSP Group Response

6y

Thank you for taking the time to leave a review, it's much appreciated. Euston is a very busy station with all walks of life passing through so sometimes you can meet some challenging characters, but on the whole it's a great place to work. Thank you again for your feedback and your continued service.

Viewing 1069 - 1071 of 1,190 Reviews

Jobs at SSP Group

Assistant Restaurant Manager

SSP Group

SSP Group reviews

Company ratings over time

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Reliable, but poor conditions

I like it here (head office employee)

Team leader

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