SSP Group reviews

2.5

39% would recommend to a friend

(1,191 total reviews)
avatar

George Mboya

19% approve of CEO

35% positive business outlook

SSP Group has an employee rating of 2.5 out of 5 stars, based on 1,191 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 28% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Aug 8, 2016
Recommend
CEO approval
Business Outlook

Pros

A part from making some friends who are on the same "boat" I can´t think of any pros at all.

Cons

Not a place to make a career or to learn any thing. Basic wages. Always understaffed. Poor management who don´t care about anything. Rude customers but according to SSP policy you need to smile at them like a piece of .... Poor environment especially at Euston Station (way to get the goods in during nights when the station closed and the only way how to get it in is through out the basement sometimes with lift out of order), rats and other pests around the store and basement warehouse (it is not really pleasant). No facilities to take a break or rest no toilets near the Network Rail, (station security) ,making your hard work even harder by bullying you for nothing. Especially Allan, a station manager from Euston.

5.0
Aug 7, 2016

Great management team.

Recommend
CEO approval
Business Outlook

Pros

Great pay and a great management team. They cross train you so that they set you up for success.

Cons

I don't know any cons for this awesome company. Maybe the people applying should be serious.

2.0
Aug 7, 2016

Team Leader

Recommend
CEO approval
Business Outlook

Pros

Very international teams. Nice athmosphere. Posibility of trainings & courses, Barista Championships every year etc.

Cons

Very busy. No respect for employees rights, people are working as a Team Leaders and Supervisors without a promotion for 10euro per hr - very low payrate.

Viewing 1072 - 1074 of 1,191 Reviews

Glassdoor has 1,854 SSP Group reviews submitted anonymously by SSP Group employees. Read employee reviews and ratings on Glassdoor to decide if SSP Group is right for you.