Team Member at The Spinning Jenny, Manchester Airport T2
Pros
A perfect example of decent, hardworking people in a bad situation. The vast majority of the staff who work for SSP, particularly the managers, are decent, honest people. It's a job where everyone is treated like dirt by the upper echelons (even outlet managers), but gets on with what has to be done. My colleagues and superiors were a decent bunch of people, always respectful of others and understanding of their pain of working for SSP. Everyone hates it here.
Cons
Everything except the people. Well, mostly. -Poverty wages, EXTREMELY early starts for little or no reward (25% premium: 6.70 * 1.25 = 8.38ph), 4am for me but even earlier for others. -Everyone from team members and outlet managers are paid poverty wages for working to the point of sheer exhaustion. -Refusal to pay for references if you come from University (just £10). -The HR department are absolutely DESPICABLE. Where else would you be fined £200 for quitting early? Just because it's legal doesn't make it morally right. DO NOT WORK FOR SSP, EVEN IF YOU ARE AT YOUR LOWEST EBB. YOU WILL QUIT EARLY, AND LOSE £200 OF YOUR HARD EARNED MONEY.