SSP Group reviews

SSP are all about money money money. Like any business, they need to make profit but SSP seem to take this a step further. In my unit, we are always under staffed and under constant pressure from the above management to make more money. We are meant to up-sell to each customer three times, and we know thats not what they want. Days are long and there is a lot of standing up for the minimum wage. It is almost certain that you will be doing tasks that aren't in your job description, I can think of a number of examples where team members are doing a team leader job with the promise that "they will be signed off soon", but never are due to budgets. It is very easy to get stressed out and make yourself too tired and therefore you don't look forward to your next shift.

Working in an SSP unit has been a horrible experience, the management is absolutely terrible, in fact the management bullies their staff to make sure targets are met, I have never felt so belittled in my live. Contracted to 20 hours a week I often work between 40 and 50 while studying a part time degree and it is a rare occasion that I might get my 2 days off in a row. This is a similar case with other employees I have spoken to in the unit. There is work culture between the manager and her friends who all work together and make spiteful comments to the newer members of staff. I have known of three different colleagues who have all left work in tears within a two week period. This should not be happening in any workplace. It is manipulative, and quite frankly bullying.