Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at SSP Group?

33% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.3 out of 5 for work life balance, 2.0 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (45) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"great people to work with" ((in 65 reviews)); "Some colleagues were friendly and supportive" ((in 47 reviews)); "Great team to work with." ((in 35 reviews)); "Benefits are good and part of a union" ((in 33 reviews)); "Great Culture" ((in 22 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Management is poor" ((in 180 reviews)); "Low pay and have to be fully flexible" ((in 80 reviews)); "Many managers have no clue what they are doing." ((in 64 reviews)); "Long hours and 3am starts" ((in 54 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 34 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

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SSP Group

SSP Group reviews

2.3

33% would recommend to a friend

(1,190 total reviews)

George Mboya

19% approve of CEO

28% positive business outlook

Ratings by category

2.9

Compensation and benefits

2.8

Diversity & inclusion

2.3

Work/Life balance

2.3

Career opportunities

2.2

Senior management

2.0

Culture & values

SSP Group has an employee rating of 2.3 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 34% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Jul 22, 2013

Stay away

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Load of good trainings and courses.

Cons

Awfull atmosphere at work, lots of preassure (comparing to other companies), low salary to name just a few.

4.0

Jul 20, 2013

Outstanding Foodservice Company

Bartender

Recommend

CEO approval

Business Outlook

Pros

SSP America provides a great working environment for Bartending. Easy hours, extremely good tips, built-in sales, smoke-free workplace.

Cons

Sometimes co-workers and management tend to be less than stellar. To be expected with minimum wage workers. Union in a right-to-work state tends to muddle management-employee relationships.

1.0

May 11, 2013

San Diego Airport is a Horrible Location to work.

Restaurant manager

Recommend

CEO approval

Business Outlook

Pros

I liked the employees, and some of the management.

Cons

Food kept in the Danger Zone. I would not consume any food from their locations. Refrigeration Units were not repaired after addressing the issue multiple times with my supervisors, I worked 90-100 hours a week, 7 days a week the first 2 months I was employed. Out of product on a continuous basis. Have to order product from a central commissary that is overwhelmed, and staffed with inexperienced foodhandlers. The airport is completely rat infested. (Dead rats in the ceilings!) Underpaid Management and Employees. When SSP Corporate comes to visit, all problems are hidden, and not addressed, or repaired.

Viewing 1174 - 1176 of 1,190 Reviews

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