SSP Group reviews

2.5

39% would recommend to a friend

(1,191 total reviews)
avatar

George Mboya

19% approve of CEO

35% positive business outlook

SSP Group has an employee rating of 2.5 out of 5 stars, based on 1,191 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 28% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Jun 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible shifts Great location Good local team

Cons

As a manager here you need to deal with adult children. Customers love to moan at the airport.

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SSP Group Response
8mo
Thank you for your positive feedback and for being a valued member of our team. We're thrilled to hear about your great experience with us and appreciate your dedication.
5.0
Jun 14, 2025
Recommend
CEO approval
Business Outlook

Pros

I recently joined SSP and throughly enjoy working here. I had good induction and training to do my job properly. I have very supportive manager.

Cons

I go beyond the extra mile to serve my customers and work above my paid hours ie clock out and then do tidying up , shelving etc.. Is there any chance the wages could be slightly raised above minimum pay set by the government?

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SSP Group Response
1y
Thank you for taking the time to leave a review. We are pleased to hear about the positive aspects you've highlighted and appreciate your dedication. We understand the importance of fair compensation and are committed to regularly reviewing our pay structures to ensure they are competitive and aligned to the industry.
1.0
Jun 12, 2025

Rubbish

Recommend
CEO approval
Business Outlook

Pros

Nothing, would never go back

Cons

Lack of support Pay is terrible Long hours Expected to do managers job with no extra pay

Viewing 121 - 123 of 1,191 Reviews

Glassdoor has 1,854 SSP Group reviews submitted anonymously by SSP Group employees. Read employee reviews and ratings on Glassdoor to decide if SSP Group is right for you.