Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at SSP Group?

39% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.5 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (46) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"Lots of great people work here" ((in 70 reviews)); "Some colleagues were friendly and supportive" ((in 50 reviews)); "Friendly staff and there was free lunch when i was there" ((in 37 reviews)); "Benefits are good and part of a union" ((in 35 reviews)); "Fast paced really good money even during slow season loved the employees and management too" ((in 24 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Bad management especially at the managerial positions" ((in 179 reviews)); "Low pay and have to be fully flexible" ((in 77 reviews)); "Managers have to do hourly employees duties because they are always under staffed." ((in 69 reviews)); "Long hours and 3am starts" ((in 55 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 28 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

Skip to content Skip to footer

Notifications

SSP Group

SSP Group reviews

2.5

39% would recommend to a friend

(1,191 total reviews)

George Mboya

19% approve of CEO

35% positive business outlook

Ratings by category

3.0

Compensation and benefits

2.9

Diversity & inclusion

2.5

Work/Life balance

2.5

Career opportunities

2.4

Senior management

2.3

Culture & values

SSP Group has an employee rating of 2.5 out of 5 stars, based on 1,191 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 28% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Jun 5, 2025

You'll regret it

Bartender

Recommend

CEO approval

Business Outlook

Pros

You would get a free meal.

Cons

They lie and say you are full time....full time to them is 24 hours. Also they make you take a lunch if u work 5 hours which puts you down to 4.5. No one to cover your bar for lunch so good luck and hope for the best.

SSP Group Response

Thank you for this feedback. We take this information seriously, and all responses are appreciated.

3.0

May 29, 2025

Good company to work for but bad store managers

Part time store colleague

Recommend

CEO approval

Business Outlook

Pros

Good benefits. Decent salary. Easy work. The workload is manageable

Cons

The shift times are inconvenient. My store manager is not supportive of other staff. Very difficult to work with

SSP Group Response

Thank you for your response. We're glad to hear of the good benefits and workload and take onboard your comments with regards to how we can improve. Much appreciated.

1.0

May 27, 2025

Weak management/teams

Team leader

Recommend

CEO approval

Business Outlook

Pros

Worked with some good people

Cons

Poor management. Often had weak teams that couldn't keep on top of the the workload but never managed and left the better team members to crumble and pick up the pieces

SSP Group Response

We are sorry to hear about your negative experience with management. Your feedback is invaluable in helping us make improvements.

Viewing 127 - 129 of 1,191 Reviews

Jobs at SSP Group