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      SSP Group

      Engaged Employer

      SSP Group reviews

      2.3

      33% would recommend to a friend

      (1,190 total reviews)
      avatar

      George Mboya

      19% approve of CEO

      28% positive business outlook

      Ratings by category

      2.9

      Compensation and benefits

      2.8

      Diversity & inclusion

      2.3

      Work/Life balance

      2.3

      Career opportunities

      2.2

      Senior management

      2.0

      Culture & values

      SSP Group has an employee rating of 2.3 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 34% below average for employers within the Restaurants & Food Service industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      May 11, 2016

      No training made it deficult

      Unit manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay. Freedom to go from store to store, not tied down to any one possition. Dealing with customer from every nook n cranny you can possibly think of, great experience.

      Cons

      Union often got there way and problem employees were brought back after termination. Made it difficult to have everyone follow rules. Most managers just turned a blind eye.

      1.0
      Dec 2, 2015

      Terrible

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      $20 per day food card

      Cons

      Everything. Ssp is unorganized, unprofessional, ungrateful and cheap. They treat their employees like criminals. There are cameras everywhere, they don't allow you to buy seafood with your employee meal card and they don't pay well at all.

      2.0
      Jun 4, 2015

      below averagepay.... poor recognition

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some locations have excellent Managers.

      Cons

      They once really focused on customer satisfaction and employee engagement. Then it became only the bottom line....forgetting the 2 components above create the best EBITA in the long run and long term.

      Viewing 16 - 18 of 1,190 Reviews
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      ReviewsSSP Group reviews

      Glassdoor has 1,853 SSP Group reviews submitted anonymously by SSP Group employees. Read employee reviews and ratings on Glassdoor to decide if SSP Group is right for you.