Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at SSP Group?

33% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.3 out of 5 for work life balance, 2.0 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (45) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"Lots of great people work here" ((in 67 reviews)); "Some colleagues were friendly and supportive" ((in 44 reviews)); "Friendly staff and there was free lunch when i was there" ((in 36 reviews)); "Benefits are good and part of a union" ((in 34 reviews)); "Fast paced really good money even during slow season loved the employees and management too" ((in 26 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Bad management especially at the managerial positions" ((in 180 reviews)); "Low pay and have to be fully flexible" ((in 81 reviews)); "Many managers have no clue what they are doing." ((in 68 reviews)); "Long hours and 3am starts" ((in 56 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 29 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

SSP Group reviews

2.3

33% would recommend to a friend

(1,190 total reviews)

George Mboya

19% approve of CEO

28% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,190 reviews)

Ratings by demographic groups

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SSP Group has an employee rating of 2.3 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 34% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews

4.0

May 5, 2015

Great Pay, Vacation and Sick Hours added yearly

Food service worker

Recommend

CEO approval

Business Outlook

Pros

It's a fast paced job, like that they have bids allows to access experience in different restaurants, never a slow day always working

Cons

Management needs a little work with communicating with their employees, scheduling needs work as well some days it's over staffed other days it's understaffed

3.0

Jan 14, 2015

A bit of a mad house, but nice enough people. Management gets the bad end of the stick.

Line cook

Recommend

CEO approval

Business Outlook

Pros

Mandatory raises for hourly employees, 40 hours a week, overtime when nobody shows up (happens a lot), flexible bid schedules based on seniority.

Cons

Lots of micromanaging from higher-ups, seniority based favoritism, no holidays off unless they are regularly scheduled off days, high turnover, pays for public transportation then keeps you after buses stop running with threats of write-ups, insubordinate coworkers not getting penalized.

3.0

Oct 14, 2014

bartender

Bartender

Recommend

CEO approval

Business Outlook

Pros

Money is amazing and the hours aren't bad

Cons

Management is a joke and can't keep staff from doing whatever they want

Viewing 19 - 21 of 1,190 Reviews

Jobs at SSP Group

Human Resources Coordinator

SSP Group

SSP Group reviews

Company ratings over time

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Reviews by job title

Great Pay, Vacation and Sick Hours added yearly

A bit of a mad house, but nice enough people. Management gets the bad end of the stick.

bartender

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