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      SSP Group

      Engaged Employer

      SSP Group reviews

      2.3

      33% would recommend to a friend

      (1,190 total reviews)
      avatar

      George Mboya

      19% approve of CEO

      28% positive business outlook

      Ratings by demographic groups

      SSP Group has an employee rating of 2.3 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 34% below average for employers within the Restaurants & Food Service industry (3.5 stars).

      Reviews by job title

      1K reviews
      1.0
      Oct 15, 2025

      Used and Abused

      Assistant restaurant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      No cash handling requirement its all automated

      Cons

      The cooks got paid more than the managers, and the company does not hire enough cooks to staff the lines so the managers, who are paid less, are expected to work the lines hours every day. You also have to tack on an additional 30 minutes + onto your commute time due to having to park a mile away and get on a monorail that does not always get you there in time.

      avatar
      SSP Group Response
      8mo
      We're disappointed to learn about your unsatisfactory experience.
      1.0
      Jul 26, 2025

      Thieves

      Server/waiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good money, being at an airport and garunteed customers. Having to work with such horrible management has made us rely on each other to get through our shifts. Creating life long friendships . Having worked there for a decent amount of time and working with others who have worked there for 10+ years. At one point we all truly cared about our jobs so much and were constantly advocating for ourselves and for our guests, so we can provide great service and have a great work environment. After years and years of zero acknowledgement and little to no respect from management it’s hard to maintain confidence in their leadership. Major contributor to the negative and toxic work environment we experienced.

      Cons

      They’re thieves. They have zero regard for employees. Horrible toxic working environment. Asked multiple times to have my PTO accrual looked at and fixed because I was obviously missing hours. Never heard back. Blatant and clear favoritism where others can do what they want while some are still held to CBA and company policies. They do not care about quality for their guests. They care about making the most amount of money. They are the epitome of Corporate business and are a great example of what is wrong with society.

      avatar
      SSP Group Response
      11mo
      We appreciate your feedback and are sorry to hear about your negative experience. We want to assure you that we take all feedback seriously and are committed to creating a positive work environment for all employees.
      2.0
      Jun 26, 2025

      Not as good as they seem

      Food runner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free daily meal Awesome people to work with Got tons of exercise

      Cons

      Disjointed management with unrealistic expectations No pay raises Will expect you to do the work of 4 people for dirt cheap

      avatar
      SSP Group Response
      12mo
      We appreciate you taking the time to leave a review. While we’re disappointed to hear that your experience did not meet your expectations, your feedback is invaluable in helping us make necessary improvements.
      Viewing 22 - 24 of 1,190 Reviews
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      ReviewsSSP Group reviews

      Glassdoor has 1,853 SSP Group reviews submitted anonymously by SSP Group employees. Read employee reviews and ratings on Glassdoor to decide if SSP Group is right for you.