Pay is low compared to other comparable positions in the area and industry (I heard that pay is based on cost of living for HQ in Mentor Ohio). Employees are overworked and at the location I was at, many had to work weekend OT to help get caught up or because the customer approved weekend testing charges (management will literally bend over backwards to 'yes and' the customers). It is impossible to get increased headcount approved by corporate (unhappy employees working OT and still not on time for delivery isn't good enough justification apparently). Management does not provide the resources their direct reports need to succeed (partially because they are overworked themselves and can't keep up with all the issues that occur, related and not related to staffing problems). Little to no opportunity for any sort of development or growth; crosstraining was used during tour/interviews as one of the selling points for the position, however little effort is put into actually crosstraining employees, largely due to constant employee turnover and lack of support from management. Certain testing areas within the lab had placed PTO freezes around the time of Thanksgiving and Christmas because they were more worried about how customer testing would be impacted by people spending the holidays with their family than caring about their employees. Unfortunately I have more negative things to say than positive about my experience working there for nearly 3 years. I spent 3 years stuck in the same testing area after repeated promises over a year and shall span to make a lateral move to another testing area within the lab itself. After being patient and understanding for that time, I finally got frustrated enough that my development was suffering and pursued employment elsewhere.
