Pros
Benefits, PTO, and the people. I wouldn't still be here if it wasn't for these three traits alone. I've made many great friends here and they have become almost like a family. Pay is decent...not great, but better than most companies in Northeast Ohio.
Cons
So much focus on 'lean' that the company no longer takes care of their employees. You're treated like robots, forced to meet monthly measurements, and they keep expanding your job duties without compensating you for it. Every department in this company operates and treats their employees differently. Customer Operations management is one of the worst I've seen in any corporation. They don't listen to you when you express a problem or offer a solution. It's all about saving money, crunching numbers and whatever keeps the most money in the big-wigs pockets. It's a shame, because I love this company and what it stands for. Unfortunately, STERIS has grown too big too soon. Their technology is over a decade old and can't keep up with the vast amount of work needed on a daily basis (looking at you, Oracle). Complaints have been made to HR about the corrupt practices, but HR is there for management, not the people. If you're looking to work for STERIS, please stay clear of Customer Operations. Once you get in, you'll never get out (unless you quit).
