Is Safelite AutoGlass a good company to work for?

Safelite AutoGlass has an overall rating of 3.1 out of 5, based on over 2,372 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 43% of employees would recommend working at Safelite AutoGlass to a friend and 41% have a positive outlook for the business. The best reviews about Safelite AutoGlass have been left by employees working as Recruiter , Sales Representative and Assistant Manager .

Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (219) , Auto Glass Technician (112) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"the pay is good and fair" ((in 226 reviews)); "benefits are good and lots of options" ((in 133 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 119 reviews)); "Flexible and good training" ((in 70 reviews)); "Decent pay and able to work from home." ((in 41 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 141 reviews)); "Long hours at times and weather is not always great" ((in 46 reviews)); "Some bad managers." ((in 46 reviews)); "No work/life balance" ((in 39 reviews)); "Senior leadership don’t know what they’re doing." ((in 29 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

What are the top reviewed Safelite AutoGlass locations?

Columbus , Chandler , Rio Rancho , Phoenix , Dublin , Houston , Charlotte , Albuquerque , Hiawatha , Jacksonville , New York , Tampa , Braselton , Denver , Seattle , Orlando , Salt Lake City , Chicago , Kansas City , Cedar Rapids , Raleigh , San Antonio , Nashville , Richmond , Plano , Minneapolis , Atlanta , Albany , Mesa , Baton Rouge

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,303 total reviews)

Renee Cacchillo

44% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,303 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,303 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews

4.0

Aug 18, 2024

1

Technician

Recommend

CEO approval

Business Outlook

Pros

Great people, learn the basics

Cons

Over bearing managers, over the top expectations

Safelite AutoGlass Response

1y

Thank you for your honest feedback. Our people are the heroes of our business. Thanks for making us a success and for your commitment to helping to bring unexpected happiness to people’s everyday lives.

1.0

Aug 17, 2024

Way Overworked And Poor Leadership

Auto glass installer

Recommend

CEO approval

Business Outlook

Pros

The pay is good, not fair for the work load but still good. My coworkers are amazing.

Cons

Way way too many jobs scheduled in a day! Wasn't always like this, but now they schedule more jobs than they have people or even time for. And us installers are working 10-12hr days when we should only be working 8. They are literally burning us out and not even trying to understand the problems. And they are trying to fire and phase out more senior long term employees that are paid decent to instead hire new staff at bottom rates to save money and make more profit. But that's causing more warranty issues and customer satisfaction problems. Then when those problems come in management says we should ignore the bad reviews because they want to blame us to their superiors behind closed doors versus accepting the blame themselves and fixing the issue. And the managers that they do hire rarely have automotive experience and are not given proper training from corporate in any way shape or form. So even the good hires fail because they don't know our industry and aren't given the tools/training to succeed.

Safelite AutoGlass Response

1y

We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.

1.0

Aug 16, 2024

Does not value you as an employee

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The training was good very helpful to prepare you.

Cons

You get more help in training than you do when you start work. They do not care about work-life balance. Very hard to move up and advance.

Safelite AutoGlass Response

1y

Thank you for taking the time to provide feedback. We want to invest in our most valuable asset, our people, and strive to provide opportunities as we continue to grow as an organization. If you have ideas for us to implement based on your experience, please email us at PeopleDirect@safelite.com.

Viewing 325 - 327 of 2,303 Reviews

Jobs at Safelite AutoGlass

Warehouse Associate I

Warehouse Associate II

Agency Service Representative

Warehouse Associate II