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      Safelite AutoGlass

      Part of Belron International Limited

      Engaged Employer

      Safelite AutoGlass reviews

      3.1

      43% would recommend to a friend

      (2,300 total reviews)
      avatar

      Renee Cacchillo

      43% approve of CEO

      40% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.2

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Culture & values

      3.0

      Work/Life balance

      2.6

      Senior management

      Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,300 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Oct 6, 2025

      Don't care about employees

      Technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is ok Some people are ok

      Cons

      Terrible management Don't care about employees personal lives Terrible communication Trainers tell you one thing, management tells you another Managers know nothing about vehicles

      avatar
      Safelite AutoGlass Response
      8mo
      We regret to hear about your negative experience and take your feedback very seriously. Our goal is to create a supportive and fair work environment for all employees, and we're sorry that you felt otherwise. We would appreciate the opportunity to discuss this further. Please reach out to PeopleDirect@Safelite.com with a detailed statement so we can address your concerns.
      2.0
      Oct 3, 2025

      Cooperate America at its finest

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      benefits package is absolutely amazing because it is an international business.

      Cons

      No help from district level and above. Extremely unrealistic goals are shoved down your throat and somehow you must poop it out and make it smell nice right on all of your technician's clipboards every single morning. AND THEN somehow make all the customers happy that the system over booked ON TOP of an undertrained technician (90% of them now because of turnover) that just cost the company 74k totaling a 2024 tundra.

      avatar
      Safelite AutoGlass Response
      8mo
      We appreciate you informing us about your experience and take these concerns about our leadership very seriously. We are dedicated to living up to our core values and making Safelite a supportive and caring place to work. Your feedback is important as we strive to make continuous improvements. We would appreciate the opportunity to address your concerns in more detail. Please reach out to PeopleDirect@Safelite.com with a detailed statement of your concerns so we can address the situation.
      1.0
      Oct 3, 2025

      Whims Notice

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, hours, flexibility to work from home

      Cons

      They do not recognize your years of service and will let you go at a whi

      avatar
      Safelite AutoGlass Response
      8mo
      We regret to hear about your negative experience and take your feedback very seriously. Our goal is to create a supportive and fair work environment for all employees, and we're sorry that you felt otherwise. We would appreciate the opportunity to discuss this further. Please reach out to PeopleDirect@Safelite.com with a detailed statement so we can address your concerns.
      Viewing 91 - 93 of 2,300 Reviews
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      ReviewsSafelite AutoGlass reviews

      Glassdoor has 2,369 Safelite AutoGlass reviews submitted anonymously by Safelite AutoGlass employees. Read employee reviews and ratings on Glassdoor to decide if Safelite AutoGlass is right for you.