Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,301 total reviews)
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Renee Cacchillo

43% approve of CEO

40% positive business outlook

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Sep 6, 2024

Watch your back

Recommend
CEO approval
Business Outlook

Pros

Great technicians, really nice, great, and wonderful to work with.

Cons

Zero work-life balance, as a manager, you will be working 12-hour days if not more, and 6 days a week. They may even ask you to volunteer to work on Sundays, even though the company is closed.

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Safelite AutoGlass Response
1y
Thank you for sharing your feedback. Safelite is powered by our people, so we want you to be at your best and recognize that it’s important to take some time to do nothing but kick back, relax and rejuvenate. Please email PeopleDirect@safelite.com if you'd like to provide more insight into your experience.
2.0
Aug 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Nice co-workers Compensation Good work life balance

Cons

Over work employees due to being short staffed Have had several mass layoffs within the last 18 months Don't care if you have worked with them for more than ten years...you were the first to go!

1.0
Aug 17, 2024
Recommend
CEO approval
Business Outlook

Pros

The pay is good, not fair for the work load but still good. My coworkers are amazing.

Cons

Way way too many jobs scheduled in a day! Wasn't always like this, but now they schedule more jobs than they have people or even time for. And us installers are working 10-12hr days when we should only be working 8. They are literally burning us out and not even trying to understand the problems. And they are trying to fire and phase out more senior long term employees that are paid decent to instead hire new staff at bottom rates to save money and make more profit. But that's causing more warranty issues and customer satisfaction problems. Then when those problems come in management says we should ignore the bad reviews because they want to blame us to their superiors behind closed doors versus accepting the blame themselves and fixing the issue. And the managers that they do hire rarely have automotive experience and are not given proper training from corporate in any way shape or form. So even the good hires fail because they don't know our industry and aren't given the tools/training to succeed.

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Safelite AutoGlass Response
1y
We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
Viewing 163 - 165 of 2,301 Reviews

Glassdoor has 2,370 Safelite AutoGlass reviews submitted anonymously by Safelite AutoGlass employees. Read employee reviews and ratings on Glassdoor to decide if Safelite AutoGlass is right for you.