Safelite AutoGlass reviews

3.1

42% would recommend to a friend

(2,296 total reviews)
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Renee Cacchillo

42% approve of CEO

39% positive business outlook

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,296 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Weekly pay, great benefits, flexibility

Cons

Customers were very rude when they don’t get their way.

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Safelite AutoGlass Response
1mo
Thank you for taking the time to share your experience. We value your opinion as a former associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
2.0
Apr 19, 2026

Stuck at Safelite

Recommend
CEO approval
Business Outlook

Pros

Current location management Provide uniforms and tools for the job

Cons

Poor work/life balance (mandatory 6 day work weeks) Benefits cut every year Constant stress over performance numbers(customer surveys can reduce your pay by life changing amounts)

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Safelite AutoGlass Response
1mo
We regret to hear about your negative experience and take your feedback very seriously. Our goal is to create a supportive and fair work environment for all employees, and we're sorry that you feel otherwise. We would appreciate the opportunity to discuss this further. Please reach out to PeopleDirect@Safelite.com with a detailed statement so we can address your concerns.
1.0
Apr 17, 2026

Do not recommend

Recommend
CEO approval
Business Outlook

Pros

some teams are doing things right; the one I landed on was not

Cons

-lower pay for role (120k for Senior) -disconnected management (more concerned with putting people in seats than building teams) -high turnover (team lead, senior systems analyst, and experienced software engineer all quit in my first 6 months) -was not involved in hiring of any replacement team members -bonus doesnt pay out until q2 of following year

avatar
Safelite AutoGlass Response
1mo
We regret to hear about your negative experience and take your feedback very seriously. Our goal is to create a supportive and fair work environment for all employees, and we're sorry that you felt otherwise. We would appreciate the opportunity to discuss this further. Please reach out to PeopleDirect@Safelite.com with a detailed statement so we can address your concerns.
Viewing 19 - 21 of 2,296 Reviews

Glassdoor has 2,365 Safelite AutoGlass reviews submitted anonymously by Safelite AutoGlass employees. Read employee reviews and ratings on Glassdoor to decide if Safelite AutoGlass is right for you.