Is Safelite AutoGlass a good company to work for?

Safelite AutoGlass has an overall rating of 3.1 out of 5, based on over 2,370 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 43% of employees would recommend working at Safelite AutoGlass to a friend and 41% have a positive outlook for the business. The best reviews about Safelite AutoGlass have been left by employees working as Recruiter , Sales Representative and Assistant Manager .

Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (218) , Auto Glass Technician (111) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"Good pay and physically easy" ((in 235 reviews)); "benefits are good and lots of options" ((in 131 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 121 reviews)); "Flexible and good training" ((in 67 reviews)); "Most positions are work from home and hours are flexible around family life." ((in 44 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 144 reviews)); "Long hours at times and weather is not always great" ((in 46 reviews)); "Some bad managers." ((in 45 reviews)); "No work/life balance" ((in 41 reviews)); "Senior leadership don’t know what they’re doing." ((in 29 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

What are the top reviewed Safelite AutoGlass locations?

Columbus , Chandler , Rio Rancho , Phoenix , Dublin , Houston , Charlotte , Albuquerque , Hiawatha , Jacksonville , New York , Tampa , Braselton , Denver , Seattle , Orlando , Salt Lake City , Chicago , Kansas City , Cedar Rapids , Raleigh , San Antonio , Richmond , Plano , Minneapolis , Nashville , Atlanta , Albany , Mesa , Baton Rouge

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,301 total reviews)

Renee Cacchillo

44% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews

2.0

Jun 9, 2015

Burn out

Tsr ii (telephone sales representative)

Recommend

CEO approval

Business Outlook

Pros

The pay is alright. People are supporting. The hours are as you choose them and you can always pick up or drop hours as you need.

Cons

Never being able to find a job coach. They give TSR's one week of training before putting them on the floor, expecting them to be able to know everything is ridiculous. The only reason I made it out alive is because of my previous experience in sales itself. Nearly all of the people in my training class have quit, and many of the old timers here are quitting as well because they can't make the ridiculous KPI numbers. Only people who get full time are those who pull 12 hour shifts. I was promised aid in my tuition and still haven't seen hide nor hair of any type of aid.

4.0

Jun 7, 2015

Fast paced with easy going coworkers.

Customer advocate

Recommend

CEO approval

Business Outlook

Pros

Great hours 7am-4pm Close to home Easy going coworkers Busy, so the days fly by

Cons

Warehouse often messes up Call center needs to be more through

3.0

Jun 1, 2015

customer service representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Part timers can pick up hours or get a second job somewhere else. Get to choose your own schedule when first hired and are given many many hour options by recruiter. They will work around school schedule. Great starter company to get into insurance. Get 2 twenty minute paid BreaKS and a half hour unpaid lunch.

Cons

When working full time you get burnt out being tied to a phone all day. They need to throw maybe one more break in there. Being tied to a phone feels very annoying and like youre trapped somehow. Cannot talK to Co workers or catch a break ever because the calls keep rolling in. And that should give us a lot more after call time/unscheduled time to take care of our restroom needs.

Viewing 2131 - 2133 of 2,301 Reviews

Jobs at Safelite AutoGlass

Fulfillment Center Lead | 1st Shift!