Is Safelite AutoGlass a good company to work for?

Safelite AutoGlass has an overall rating of 3.1 out of 5, based on over 2,371 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 43% of employees would recommend working at Safelite AutoGlass to a friend and 41% have a positive outlook for the business. The best reviews about Safelite AutoGlass have been left by employees working as Recruiter , Sales Representative and Assistant Manager .

Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (219) , Auto Glass Technician (111) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"Good pay and physically easy" ((in 227 reviews)); "benefits are good and lots of options" ((in 137 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 132 reviews)); "Flexible and good training" ((in 66 reviews)); "Most positions are work from home and hours are flexible around family life." ((in 45 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 139 reviews)); "Long hours at times and weather is not always great" ((in 48 reviews)); "No work/life balance" ((in 45 reviews)); "Some bad managers." ((in 45 reviews)); "Senior leadership don’t know what they’re doing." ((in 31 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

What are the top reviewed Safelite AutoGlass locations?

Columbus , Chandler , Rio Rancho , Phoenix , Dublin , Houston , Charlotte , Albuquerque , Hiawatha , Jacksonville , New York , Tampa , Braselton , Denver , Seattle , Orlando , Salt Lake City , Chicago , Kansas City , Cedar Rapids , Raleigh , San Antonio , Richmond , Plano , Minneapolis , Nashville , Atlanta , Albany , Mesa , Baton Rouge

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,302 total reviews)

Renee Cacchillo

44% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,302 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,302 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews

5.0

Nov 7, 2024

Great

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Too many to name at this time

Cons

I haven’t experienced any cons

Safelite AutoGlass Response

1y

Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.

4.0

Nov 7, 2024

Great company

Special service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible, great Team leads, allows for growth

Cons

poor health insurance options, and pay should be more.

Safelite AutoGlass Response

1y

Thank you for taking the time to leave a review. Pay4Performance is Safelite’s philosophy that describes how associates are incentivized and rewarded for their achievements, including goals and objectives. If you'd like to provide additional feedback on your experience, please email PeopleDirect@safelite.com.

2.0

Nov 5, 2024

Not a great option

Customer advocate

Recommend

CEO approval

Business Outlook

Pros

The people there are sometimes fun to work with. Free water and coffee.

Cons

Lots of drama. The customers hate it there. Corporate doesn’t care about the bad reviews. Warehouse always sending wrong glass. Techs trying to get you to do their job of delivering bad news to customers. This job is definitely not worth the money. Felt more like a retention job.

Safelite AutoGlass Response

1y

We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.

Viewing 268 - 270 of 2,302 Reviews

Jobs at Safelite AutoGlass

Warehouse Associate II