Safeway reviews

3.1

40% would recommend to a friend

(10,568 total reviews)
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Susan Morris

23% approve of CEO

31% positive business outlook

Safeway has an employee rating of 3.1 out of 5 stars, based on 10,568 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safeway employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
2.0
Aug 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Management is usually good about giving requested time off. Flexible with hours. Rate of pay is decent for line of work. Benefits are decent.

Cons

Upper management has little to no contact with store level employees. The only feedback given is negative. The new customer service program is insulting to both employees and customers. Your entire experience with the company is based on store level management. A good or bad relationship with them will either save or endanger your job, regardless of job performance.

1.0
Aug 10, 2010
Recommend
CEO approval
Business Outlook

Pros

If you are in a place where you have decent local management you can make a decent income for a job in the U.S. today

Cons

lots of expectations, political company,lots of pressure

3.0
Aug 7, 2010
Recommend
CEO approval
Business Outlook

Pros

I've worked foe Safeway for 30 years. The pay is decent and the benefits are quite good. My co-workers are great. I get plenty of vacation and getting certain days off is usually very easy.

Cons

Constantly barraged with soliciting charitable donations. This irritates many customers. Also, the company's new "customer service" policies are designed to force employees to drive sales rather than be courteous and helpful to the customers. Job recognition or positive feedback of any kind is non-existant. Rather, our jobs are threatened if we are not perfect on secret shopper reports.

Viewing 10441 - 10443 of 10,568 Reviews

Glassdoor has 10,876 Safeway reviews submitted anonymously by Safeway employees. Read employee reviews and ratings on Glassdoor to decide if Safeway is right for you.