Question 1

Does Sagility pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Sagility employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Sagility. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at Sagility?

Accepted Answer

81% of Sagility employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Sagility 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

Question 3

What are the top reviewed jobs at Sagility?

Accepted Answer

Customer Service Representative (101), Process Consultant (83), Customer Service Representative (CSR) (82), Trainee Consultant (61), Clinical Executive (32), Team Leader (30), Trainee Process Consultant (27), Process Associate (26), Associate (25), Senior Process Consultant (24), Assistant Manager (22), Graduate Trainee (21), Brand Advocate (20), Apprentice (19), Manager (19)

Question 4

What are the pros of working at Sagility according to real employee reviews?

Accepted Answer

"Work culture is good hear" ((in 59 reviews)); "Work Environment is good and approachable even utilities." ((in 49 reviews)); "Good environment to work and friendly" ((in 47 reviews)); "They offer permanent work from home.. work life balance is good!" ((in 43 reviews)); "Good work life balance for employrs" ((in 26 reviews))

Question 5

What are the cons of working at Sagility according to real employee reviews?

Accepted Answer

"low salary but good for beginner who wants to explore bpo" ((in 83 reviews)); "Pay is low and should be higher due to all the different things agents have to do." ((in 47 reviews)); "Pay, the management except for my manager she’s awesome" ((in 12 reviews)); "Also, most of the bonus depends on the NPS, meaning that it is almost uncontrollable whether you earn the bonus." ((in 5 reviews))

Question 6

What are employees saying about Sagility layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sagility layoffs and their outlook for job security at Sagility in 2026.

Question 7

What are the top reviewed Sagility locations?

Accepted Answer

El Paso, Texas City, Houston, Jackson, Dallas, Atlanta, Chicago, Kingston, Jamaica, Charlotte, Winston-Salem, Westminster, Jacksonville, Florida City, Alexander City, Illinois City, Peoria, Kansas City, Kings Park, New York, Milwaukee, Oklahoma City, Salyersville, Washington, Greensboro, Raleigh, Austin, Beaumont, Beeville, Brownsville

Sagility

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Good benefits and communication, but still working to remove silos

Positive aspects of stress relief but risks involved

Good work-life balance, but salary deduction exists

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