Does Sagility pay their employees well?

According to anonymously submitted Glassdoor reviews, Sagility employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Sagility. This rating has been stable over the past 12 months.

How satisfied are employees working at Sagility?

81% of Sagility employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sagility 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Sagility?

Customer Service Representative (101) , Process Consultant (83) , Customer Service Representative (CSR) (80) , Trainee Consultant (61) , Clinical Executive (32) , Team Leader (29) , Trainee Process Consultant (27) , Process Associate (26) , Associate (25) , Senior Process Consultant (24) , Assistant Manager (22) , Graduate Trainee (21) , Brand Advocate (20) , Apprentice (19) , Manager (19)

What are the pros of working at Sagility according to real employee reviews?

"Work culture is good here" ((in 60 reviews)); "Work environment is good also supportive" ((in 45 reviews)); "flexible for work from home" ((in 42 reviews)); "Good work life balance for employrs" ((in 23 reviews)); "Sagility is employee friendly workplace.All are supportive..." ((in 21 reviews))

What are the cons of working at Sagility according to real employee reviews?

"low salary but good for beginner who wants to explore bpo" ((in 81 reviews)); "Pay is low and should be higher due to all the different things agents have to do." ((in 41 reviews)); "Pay, the management except for my manager she’s awesome" ((in 12 reviews)); "Supervisors were always unavailable." ((in 5 reviews)); "My niece died and I had to fight and threaten to quit so I could have the time off for her service without penalty." ((in 3 reviews))

What are employees saying about Sagility layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sagility layoffs and their outlook for job security at Sagility in 2026.

What are the top reviewed Sagility locations?

El Paso , Texas City , Houston , Jackson , Dallas , Atlanta , Chicago , Kingston , Jamaica , Charlotte , Winston-Salem , Westminster , Jacksonville , Florida City , Alexander City , Illinois City , Peoria , Kansas City , Kings Park , New York , Milwaukee , Oklahoma City , Salyersville , Washington , Greensboro , Raleigh , Austin , Beaumont , Beeville , Brownsville

Sagility reviews

4.1

81% would recommend to a friend

(1,256 total reviews)

Ramesh Gopalan

89% approve of CEO

82% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Work/Life balance

4.2

Career opportunities

4.1

Senior management

4.0

Compensation and benefits

Sagility has an employee rating of 4.1 out of 5 stars, based on 1,256 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sagility employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Jan 14, 2025

Its good working here met a lot of great individuals

Brand advocate

Recommend

CEO approval

Business Outlook

Pros

1. Steady Income and Benefits 2. Enhances communication, problem-solving, and time management skills. 3. Offers pathways for promotion to supervisory or managerial roles. 4. Regular training and team-building activities can boost morale. 5. Ideal for individuals balancing other commitments, like school or family.

Cons

Handling angry or frustrated customers can be emotionally taxing. Daily responsibilities can feel monotonous, especially in roles with scripted conversations.

Sagility Response

1y

Hi, Thank you for taking the time to share your experience with us. We acknowledge and value your input. We make it a point to consider what's been shared with us. Please email us at LetUsTalk@sagilityhealth.com for any further comments or suggestions you wish to share

5.0

Jan 13, 2025

N/A

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good working environment. Ideal for Newbies.

Cons

So far in my experience, I haven't experienced any cons.

Sagility Response

1y

Hi, Thank you for your input. We are pleased to hear that you are having a great experience at Sagility. We at Sagility, are always striving towards continuous improvement and we are glad that you see the value in it as well. We wish you all the best :)

3.0

Jan 10, 2025

Very toxic work culture.. employees are considered as robots who can work for 12 hours daily

Senior process consultant

Recommend

CEO approval

Business Outlook

Pros

Salary is good for a fresher and job security

Cons

Very toxic work culture, no support from HR , no transparency in the system. Especially the TL was always there to bellitle you, play mind games and corner you from the rest of the team. Never have I ever met such toxic person

Sagility Response

1y

Hi, your input is valuable to us. We would like to understand more about your experience and possibly gauge how we can help. Please write to us at LetUsTalk@sagilityhealth.com

Viewing 811 - 813 of 1,256 Reviews

Jobs at Sagility

Customer Service Representative

United States

View job

Credentialing Specialist - Work from Home

Work from Home: Customer Service Representative (Healthcare)

Healthcare Customer Service Specialist - Work from Home

Work from Home: Customer Service Representative (Healthcare)

Sagility

Sagility reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Its good working here met a lot of great individuals

N/A

Very toxic work culture.. employees are considered as robots who can work for 12 hours daily

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