Does Sagility pay their employees well?

According to anonymously submitted Glassdoor reviews, Sagility employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sagility. This rating has been stable over the past 12 months.

How satisfied are employees working at Sagility?

81% of Sagility employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sagility 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Sagility?

Customer Service Representative (101) , Process Consultant (82) , Customer Service Representative (CSR) (76) , Trainee Consultant (61) , Clinical Executive (32) , Team Leader (27) , Trainee Process Consultant (27) , Process Associate (26) , Associate (25) , Senior Process Consultant (24) , Assistant Manager (22) , Graduate Trainee (21) , Brand Advocate (20) , Apprentice (19) , Manager (19)

What are the pros of working at Sagility according to real employee reviews?

"Work culture is good here" ((in 56 reviews)); "Work environment is good also supportive" ((in 48 reviews)); "Good Environment to work at sagility and feels good to working with Best Employees." ((in 44 reviews)); "good benefits and work from home" ((in 42 reviews)); "Good training and we can learn many things as a freshers which will definitely useful in the next" ((in 23 reviews))

What are the cons of working at Sagility according to real employee reviews?

"First thing Salary less compare to other MNC's and they have Deduction employee Salary if in case in didn't perform well...." ((in 79 reviews)); "Pay is low and should be higher due to all the different things agents have to do." ((in 50 reviews)); "Free food is required in office" ((in 3 reviews)); "My niece died and I had to fight and threaten to quit so I could have the time off for her service without penalty." ((in 3 reviews))

What are employees saying about Sagility layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sagility layoffs and their outlook for job security at Sagility in 2026.

What are the top reviewed Sagility locations?

El Paso , Texas City , Houston , Jackson , Dallas , Atlanta , Chicago , Kingston , Jamaica , Charlotte , Westminster , Jacksonville , Florida City , Alexander City , Illinois City , Peoria , Kansas City , Kings Park , New York , Milwaukee , Oklahoma City , Salyersville , Washington , Greensboro , Raleigh , Winston-Salem , Austin , Beaumont , Beeville , Brownsville

Sagility reviews

4.1

81% would recommend to a friend

(1,238 total reviews)

Ramesh Gopalan

89% approve of CEO

82% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,238 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sagility has an employee rating of 4.1 out of 5 stars, based on 1,238 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sagility employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

2.0

Jun 28, 2026

High Stress Environment Due to Inconsistent Expectations

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Sagility Health provides an opportunity to gain experience in healthcare claims processing and work with a large healthcare client. The remote work setup and standard daytime schedule are positives, and the role can provide exposure to healthcare operations and insurance processes.

Cons

My experience was challenging due to inconsistent guidance and unclear documentation requirements. There were situations where quality expectations seemed to change depending on who was providing feedback, making it difficult to feel confident that work was being completed correctly. Communication between teams and leadership could be improved to ensure employees receive consistent direction and support. Training and ongoing coaching varied depending on the individual providing assistance, which sometimes created confusion and unnecessary stress. For a role that requires accuracy and attention to detail, having clear and standardized expectations is essential.

Sagility Response

4d

Hi, thank you for bringing this to our attention. We would like to understand more about your experience and possibly guage how we can help. Please write to us at LetUsTalk@sagilityhealth.com

5.0

Jun 15, 2026

Friendly remote work, but pay could improve

Member services representative

Recommend

CEO approval

Business Outlook

Pros

Job is remote and people are friendly

Cons

Pay could be better but job is fully remote

Sagility Response

1w

Hi, Thank you for leaving us such a wonderful input. We are elated that you loved your experience. We put the experience and satisfaction as our priority, and your words reaffirm the hard work we put in every day. Again, thank you once again for your kind words.

4.0

Jun 10, 2026

Quick hiring process, but expect date changes

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Quick, Seamless hiring process, a lot of rehire communication

Cons

Start date may change at a moments notice. Need to be flexible and ready to work due to client request. No paid holidays.

Viewing 109 - 111 of 1,238 Reviews

Jobs at Sagility

Work from Home: Customer Service Representative (Healthcare)

Work from Home: Customer Service Representative (Healthcare)

Claims Processor - Work from Home

Customer Service Representative

Remote

View job

Healthcare Customer Service Specialist - Work from Home

Sagility

Sagility reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

High Stress Environment Due to Inconsistent Expectations

Friendly remote work, but pay could improve

Quick hiring process, but expect date changes

Jobs at Sagility

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