Does Sagility pay their employees well?

According to anonymously submitted Glassdoor reviews, Sagility employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sagility. This rating has been stable over the past 12 months.

How satisfied are employees working at Sagility?

81% of Sagility employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sagility 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Sagility?

Customer Service Representative (101) , Process Consultant (82) , Customer Service Representative (CSR) (76) , Trainee Consultant (61) , Clinical Executive (32) , Trainee Process Consultant (27) , Process Associate (26) , Team Leader (26) , Associate (25) , Senior Process Consultant (24) , Assistant Manager (22) , Graduate Trainee (21) , Brand Advocate (20) , Apprentice (19) , Manager (19)

What are the pros of working at Sagility according to real employee reviews?

"Work culture is good here" ((in 61 reviews)); "Work environment is good also supportive" ((in 47 reviews)); "Good environment to work and friendly" ((in 46 reviews)); "work from home set up, save time and money, convenient, non voice account" ((in 42 reviews)); "Good work life balance for employrs" ((in 22 reviews))

What are the cons of working at Sagility according to real employee reviews?

"low salary but good for beginner who wants to explore bpo" ((in 76 reviews)); "Pay is low and should be higher due to all the different things agents have to do." ((in 46 reviews)); "Low compensation Old Computers and sometimes faulty" ((in 10 reviews)); "High Pressure work environment" ((in 5 reviews)); "Supervisors were always unavailable." ((in 5 reviews))

What are employees saying about Sagility layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sagility layoffs and their outlook for job security at Sagility in 2026.

What are the top reviewed Sagility locations?

El Paso , Texas City , Houston , Jackson , Dallas , Atlanta , Chicago , Kingston , Jamaica , Charlotte , Westminster , Jacksonville , Florida City , Alexander City , Illinois City , Peoria , Kansas City , Kings Park , New York , Milwaukee , Oklahoma City , Salyersville , Washington , Greensboro , Raleigh , Winston-Salem , Austin , Beaumont , Beeville , Brownsville

Sagility reviews

4.1

81% would recommend to a friend

(1,238 total reviews)

Ramesh Gopalan

89% approve of CEO

82% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,238 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sagility has an employee rating of 4.1 out of 5 stars, based on 1,238 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sagility employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Jun 10, 2026

Smooth hiring and training process with no downsides

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great process from the interview to the hiring process to training 💪 👌 everything want smoothly.

Cons

None, I do not have any cons.

Sagility Response

1w

Hi, Thank you for leaving us such a wonderful input. We are elated that you loved your experience. We put the experience and satisfaction as our priority, and your words reaffirm the hard work we put in every day. Again, thank you once again for your kind words.

5.0

May 21, 2026

Acquired my company, didn't change the job I love.

Claims processor

Recommend

CEO approval

Business Outlook

Pros

Sagility acquired the company I was actively working for, and I was scared they were going to change things about the job I've loved for years. Instead, I have PTO for the first time in many years that I can use, and much more robust benefits package that I'm excited to use.

Cons

I have fewer paid holidays, but I have more flexibility with PTO.

Sagility Response

3w

Hi, Thank you for leaving us such a wonderful input. We are elated that you loved your experience. We put candidiate/staff experience and satisfaction as our priority, and your words reaffirm the hard work we put in every day. Again, thank you once again for your kind words.

5.0

Apr 27, 2026

Promising hiring process with respectful communication

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

I am just now about to start but so far hiring process has been thurough, theyre respectful and everythings happening in a timely fashion.

Cons

So far nothing I have noticed.

Sagility Response

2mo

Hi, thank you, we appreciate your valuable input. As a company, we continuously strive to better our employee services. We wish you all the best for your journey here in Sagility and beyond. :)

Viewing 112 - 114 of 1,238 Reviews

Jobs at Sagility

Healthcare Customer Service Specialist - Work from Home

Administrative Assistant - Clinical Operations

Remote

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Customer Service Representative

Remote

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Claims Processor - Work from Home

Assistant Manager Learning & Development

Remote

View job

Sagility

Sagility reviews

Company ratings over time

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Reviews by job title

Smooth hiring and training process with no downsides

Acquired my company, didn't change the job I love.

Promising hiring process with respectful communication

Jobs at Sagility

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