Saia LTL Freight reviews

3.5

59% would recommend to a friend

(862 total reviews)
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Frederick Holzgrefe

62% approve of CEO

56% positive business outlook

Saia LTL Freight has an employee rating of 3.5 out of 5 stars, based on 862 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Saia LTL Freight employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

862 reviews
3.0
Aug 13, 2023

Decent company

Recommend
CEO approval
Business Outlook

Pros

Good pay, Decent health benefits Saia doesn’t over hire, so generally you don’t have to worry about layoffs if freight does slow down.

Cons

The pay could be better. Yes Saia drivers make alot of money, but after the other LTL companies ( OD, FedEx) get their yearly cost of living increases, Saia is once again on the bottom for mileage and hourly pay. You don’t get paid for all your drop and hooks, fueling, or tractor swaps. Third week of vacation doesn’t come until year 7. 4th week doesn’t come until year 18! They only match 50% of your 401k contribution up to 6% of your pay. So if you’re putting in 6% they only match 3%. Your spouse can’t be on your insurance if she is offered her own through her employer. Trucks programming is dangerous, and they have driver facing cameras. They like to mandate staff to work the weekends They have an archaic points system and routinely hand out points for protected call offs like illnesses or unsafe road conditions.

1.0
Feb 4, 2022
Recommend
CEO approval
Business Outlook

Pros

No good will come out of this company unless your in the club. Health insurance , 401 K, the pay is good

Cons

Upper management literally has told managers that if hourly associates don’t like the amount of hours they are forced to work, then they can just quit. If your spouse has an issue with your work life balance don’t waste your time bringing it up to leadership because they genuinely do not care. Larger facilities are overwhelmed and under staffed and will work you 60-70 hours a week and if you call off of work for a mandated weekend shift even if only given a 24 hour noticed you will be penalized. Mandated weekends aren’t so bad, but most facilities are mandated each weekend. And has been that way for months and some even over a year. Regional managers are on the hit list and micromanage good terminal managers to the point that they have zero control of what happens day to day, and when their plans fail, the TMs get fired. Supervisors are underpaid and still work 6 days a week. The only people that are treated like they actually matter are drivers. Dock workers, supervisors, Operations managers, ATMs and TMs are completely disposable and are set up to fail from day one. Forced to do unethical things to push numbers so stale holders believe the company is performing well. Meanwhile the people suffer. Horrible work life balance, horrible training, horrible upper management. STAY AWAY!!!

3.0
Jul 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Great base pay for an account management/outside sales position. Great financial incentives to drive sales. All paid company car, including gas for work and personal use. Freedom to truly manage and grow your sales territory, with some exceptions.

Cons

Standard PTO (2 weeks as a new employee and grows over time), but this is becoming a deterrent in today's job market. Poor technology that makes it impossible to manage day-to-day while trying to make sales in the field. Poor technology leads to long nights of updating the clunky CRM system. Sales could be at the bane of the success of operations, who have completely different incentives than sales. It's hard to grow sales when you have a terminal manager that could care less about increasing the amount of freight through his/her terminal. When a terminal manager only carries about on-time delivery to established accounts and low claims, it's tough to convince them to bring on more freight. Very hierarchical organization. Management above is looking to appease management above and so on. Sales management and guidance is very old school. Smaller sales territories and terminals often get neglected by sales management and you can very much feel alone. Sales initiatives by corporate were feasible in larger cities and sales territories, but the same results were expected out of more rural and less dense areas. Sales goals need to be adjusted for the sales territory.

Viewing 43 - 45 of 862 Reviews

Glassdoor has 878 Saia LTL Freight reviews submitted anonymously by Saia LTL Freight employees. Read employee reviews and ratings on Glassdoor to decide if Saia LTL Freight is right for you.