The hours could be really long. When I was there, full-time meant you got there at a certain time and you were there until the work was done, which could mean 6 hour shifts some nights, or 9 hour shifts other nights. The reason pay was so high is that the job itself is really taxing, and mentally & physically exhausting. The management team was full of their little cliques, and if you weren't part of them, you were going to be miserable and far more expendable. The "clear-cut rules", such as not using your cellphone on the floor, or rules on attendance and attendance points, went right out the window if you were part of the cliques, but they sure applied if you weren't. Office politics were just awful. While there was an "open-door policy," it was pretty much meaningless. Sure, you could talk to them, but you really wouldn't be heard. Management wasn't at all receptive to feedback or suggestions, and there was a complete refusal to innovate or look at ways to improve, because the way they'd always done things was good enough.
