Saia LTL Freight reviews

3.5

59% would recommend to a friend

(862 total reviews)
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Frederick Holzgrefe

62% approve of CEO

56% positive business outlook

Saia LTL Freight has an employee rating of 3.5 out of 5 stars, based on 862 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Saia LTL Freight employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

862 reviews
2.0
Apr 20, 2016

Sales Development Rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary, paid vacation, sick days

Cons

Don't work here...you'll be miserable. Trust me, the turnover rate is really high.

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Saia LTL Freight Response
10y
Thank you for submitting your feedback. We are disheartened to hear you are miserable working in the Inside Sales Department. We have an open-door policy if you wish to discuss your negative experiences with Human Resources or you can send an email to humanresources@saia.com.
2.0
Jun 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Offers paid time off, weekends off, awesome break room vending selections

Cons

This job is the most unstable, slave labored job I've ever had. They cut hours while making employees work beyond the max of their abilities to work. There is hardly any time for breaks in order to meet management's demanding hourly quota...while under the threat of termination. Billing Department morale has been low for years and the turnover rate is high. Although pay is decent, it doesn't balance out when it comes to employee appreciation and job security. I would never recommend anyone to work for this department...they would be better off working in customer service as many billers have decided to take that route. There is no room for advancement either in this department and whether you've been there 3 years or 15, everyone gets paid the same salary which increases low morale.

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Saia LTL Freight Response
8y
We are sorry to hear you have had a negative experience working in our Billing Department. We want all of our employees to enjoy working in a rich positive cultural environment- so it disappoints us to hear you do not have that. We would like to know more about your experience and in order for us to properly address your concerns- we are asking you to email us at humanresources@saia.com
1.0
Aug 9, 2016
Recommend
CEO approval
Business Outlook

Pros

I'll put it bluntly, there IS a reason why this company pays so well, and has good benefits: the reason is, because everything else, sucks. Leads and supervisor were nice.

Cons

While the company pays decent and has a great benefits package, it has virtually no respect for employees personal needs. Overtime is mandatory, and there is no work/life balance whatsoever because work monopolizes it all. If you work in the billing department, be prepared to do 10 hours every single night for months on end. Also, it is extremely difficult to get days off - you often can't get them off even if you request them 6 months in advance. But more importantly, this place has the typical Machiavellian office politics of favoritism, gossip, co-worker backstabbing, garbage management, low employee morale, etc etc. And the problem doesn't just stem from lower level or office management, but HR itself is just as unethical and corrupt - they do highly biased and unfair investigations to any problem that may arise and fire people without warning even if they have had no prior disciplinary action - they will always take the side of the person who brownnoses the company the most. It is all done based on heresay and nothing else.

Viewing 10 - 12 of 862 Reviews

Glassdoor has 878 Saia LTL Freight reviews submitted anonymously by Saia LTL Freight employees. Read employee reviews and ratings on Glassdoor to decide if Saia LTL Freight is right for you.