Is Saia LTL Freight a good company to work for?

Saia LTL Freight has an overall rating of 3.5 out of 5, based on over 882 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 59% of employees would recommend working at Saia LTL Freight to a friend and 57% have a positive outlook for the business. The best reviews about Saia LTL Freight have been left by employees working as Customer Service Representative , Linehaul Driver and Forklift Operator .

Does Saia LTL Freight pay their employees well?

According to anonymously submitted Glassdoor reviews, Saia LTL Freight employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Saia LTL Freight. This rating has been stable over the past 12 months.

How satisfied are employees working at Saia LTL Freight?

59% of Saia LTL Freight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Saia LTL Freight 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Saia LTL Freight?

Dock Worker (67) , Line Haul Driver (39) , Truck Driver (34) , Class A Truck Driver (32) , Account Executive (26) , City Driver (25) , Linehaul Driver (22) , Dockworker (21) , Forklift Operator (20) , Customer Service Representative (19) , Dock Supervisor (18) , Driver (17) , Operations Supervisor (11) , City Pick Up and Delivery Driver (10) , Sales Representative (9)

What are the pros of working at Saia LTL Freight according to real employee reviews?

"The pay is good for not requiring a degree and for starting at part" ((in 222 reviews)); "Great benefits for self and family" ((in 124 reviews)); "Good people to work with" ((in 32 reviews)); "Good money and benefit cook out" ((in 20 reviews)); "Good coworkers and new trucks with cameras watching your every move." ((in 12 reviews))

What are the cons of working at Saia LTL Freight according to real employee reviews?

"Driver facing camera and poor management…" ((in 59 reviews)); "long hours and no definitive schedule" ((in 30 reviews)); "There is no work life balance" ((in 18 reviews)); "The managers there are abusive and rude" ((in 16 reviews)); "No training." ((in 15 reviews))

What are employees saying about Saia LTL Freight layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Saia LTL Freight layoffs and their outlook for job security at Saia LTL Freight in 2026.

What are the top reviewed Saia LTL Freight locations?

Johns Creek , Atlanta , Dallas , Memphis , Houston , Indianapolis , Ellenwood , Chicago , Phoenix , Burr Ridge , Kansas City , Charlotte , Saint Louis , Cincinnati , Fontana , Elk Grove , Portland , Carlisle , Nampa , Boise , Saint Peters , Tucson , Nashville , Toledo , Orlando , Salt Lake City , Louisville , Raleigh , Austin , Fort Worth

Saia LTL Freight reviews

3.5

59% would recommend to a friend

(865 total reviews)

Frederick Holzgrefe

63% approve of CEO

57% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.6

Diversity & inclusion

3.3

Career opportunities

3.2

Culture & values

3.2

Work/Life balance

2.9

Senior management

Saia LTL Freight has an employee rating of 3.5 out of 5 stars, based on 865 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Saia LTL Freight employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

865 reviews

3.0

Jun 23, 2025

Recently laid off due to reduction in workforce

Recruiting coordinator

Recommend

CEO approval

Business Outlook

Pros

Company pays for medical insurance at 10 years of employment. Great team support. Terminal managers willing to accept help and communicate needs with recruiting team.

Cons

Only get 3 personal days off if you're hired after January 1st, you have to wait a full calendar year for the rest of your vacation/benefits. In other words, get hired later in the year if you can. Basic benefits, not able to choose level of medical/dental, what they give is what you get. Terrible delivery of communication from supervisors or higher ups. Rapid changes in the 3 years I was employed.

Saia LTL Freight Response

1y

Thank you for your 3 years of service. Please know that we value your feedback and truly appreciate knowing the pros and cons of your time working with us. We wish you only the best in your future endeavors!

2.0

May 6, 2025

It’s Steady Employment…

Diesel mechanic

Recommend

CEO approval

Business Outlook

Pros

Average pay for the industry. You’re not getting top dollar to work here but the insurance somewhat makes up for it. Their trucks are pretty decent. They feed you every now and again. They try to push a nice modern work culture.

Cons

45 hour mandatory work week. Overtime after 45 hours a week. They abuse the system and squeeze all the work they can out of you while preaching that they care about their employees. Gotta jump through a bunch of hoops every year to make sure your health insurance is cheap. Rampant favoritism from management. They do not value integrity at this job! They will ask you to lie about things to make sure their numbers are good! If you question things you will be labeled as difficult. Time off is not good. Attendance system is not productive for actual employee health. 24 hours notice if you’re gonna be sick (who knows they’re going to be sick 24 hours in advance??). If you give em 23 hours notice you incur a point, regardless of if you have a doctors note. You are just a number here.

Saia LTL Freight Response

1y

Thank you for sharing your detailed feedback. We truly appreciate you sharing the pros, cons and frustrating aspects of your work life, and we want to assure you that we take your concerns seriously. We're so sorry this has been your experience working with us! We're grateful you're a part of our team and we value the work you do to help us keep the freight moving.

4.0

Apr 22, 2025

N/a

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The pay was really good.

Cons

They laid off our entire customer service department with only 2 weeks notice.

Saia LTL Freight Response

1y

Thank you for sharing your review! We're grateful for the time you dedicated to our team and to our customers, and we love knowing it was an overall positive experience. We wish you only the best going forward!

Viewing 124 - 126 of 865 Reviews

Jobs at Saia LTL Freight

FT Dockworker - Chattanooga, TN

Lexington-Fayette, KY

Saia LTL Freight

Saia LTL Freight reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Recently laid off due to reduction in workforce

It’s Steady Employment…

N/a

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