Pros
I have been with SailPoint for about 3 months now and can easily say it is the best job I've ever had out of 4 technical roles. They don't hire jerks around here, and you can tell with how warm and supportive the climate and culture are. Your whole team will help you to be successful. Working in technical support is often a very stressful job and I seriously feel like this is support technician heaven! Any on call schedules happen for you a week at a time a few times a year, scheduled months in advance, and only go up until around 9pm - vastly different from places where I was expected to be available 24/7! your personal time is very respected - they give unlimited PTO and you actually get to use it. Management is very focused on a smooth onboarding process and constant process improvement. One concern I had was that being permanently remote it would be hard for me to engage in company culture. It has not been challenging to get involved! There are lots of social channels in our chat app for different hobbies and interests, like video games, or pet photos. We do virtual fun activities once or twice a month and I got to travel to Austin and meet a lot of the team in person when COVID restrictions were lower. Speaking of COVID, SailPoint has had a very pro-active approach. Everyone is fully remote right now with the option to reserve a desk at the office for any number of days if they want to, and there has been no pressure to return to the office full time. I could go on for a long time about how much I love working here, but I'll leave it at that. You're crazy if you don't want to be here!
Cons
I wish I had constructive feedback but I really don't have any cons. The only thing I might say is that the health insurance is so-so. I have some steep copays on a few of my prescriptions. All of the other benefits have been great (401k matching, unlimited PTO, holidays, etc)