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Salamander Collection

Engaged Employer

Salamander Collection reviews

3.5

53% would recommend to a friend

(141 total reviews)

Prem Devadas

71% approve of CEO

49% positive business outlook

Salamander Collection has an employee rating of 3.5 out of 5 stars, based on 141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salamander Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

141 reviews
2.0
Mar 7, 2017

No Employee Appreciation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I gained hospitality knowledge and customer service skills during my time here.

Cons

Unorganized, operate from a "not enough" mentality when it comes to money (i.e. housekeeping department did not even receive money for toilet bowl brushes just before the Middleburg resort opened), lack of proper training, bad leadership, no appreciation for employees (resulting in high turnover and loss of very good employees), no room for work-life balance, no security no matter how long you've worked there, leadership talks the talk but doesn't walk the walk.

3.0
Feb 3, 2017

Positive energy from everyone but needs a dose realism :

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ideally, we are encouraged to treat our co-workers with respect. Not everyone can or will get along of course but the fact that we are encouraged to treat each other with kindness goes a very long way. People are generally very positive here & we try not to focus on finding faults with each other.

Cons

This resort is trying to achieve 5 star status. My understanding of that is there are only 67 5 star resorts in THE WORLD. To do this you you really need to find a way to retain talent. Managers here can sometimes feel threatened, & write you up for petty things. Even after seeing that you do a stellar job. Also different departments compete with each other & do not communicate in order to come out on top. Or so it seems. This is so silly! If the concierge doesn't communicate with the restaurant or vice versa it makes us look idiotic & unprofessional to the guests. There are no brownie points or gold stars given out to people who don't work together in this type of environment with these high maintenance people that we serve.

4.0
Jan 20, 2017

Host

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team of people and work environment. Shifts are easy to trade

Cons

Long shifts require breaks and sometimes we are understaffed

Viewing 97 - 99 of 141 Reviews

Glassdoor has 152 Salamander Collection reviews submitted anonymously by Salamander Collection employees. Read employee reviews and ratings on Glassdoor to decide if Salamander Collection is right for you.