Sallie Mae reviews

3.9

74% would recommend to a friend

(679 total reviews)
avatar

Jonathan Witter

83% approve of CEO

79% positive business outlook

Sallie Mae has an employee rating of 3.9 out of 5 stars, based on 679 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sallie Mae employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

679 reviews
2.0
Jan 22, 2026

Don’t Do It

Recommend
CEO approval
Business Outlook

Pros

Work from home 3 days a week

Cons

Everything , extremely toxic attendance policy. Most people only last a year. There is only 1 person left from our training class. They are very quick to move to termination. They change your team and manager each month so no sense of stability. Your schedule will be changed every 6 months so don’t get use to a set schedule. If you have kids or you’re in school oh well. Most managers don’t care and are passive aggressive. You might come across one manager that is real and helpful and nice. Once you meet that manager it will be easy to tell. Hr is bs and the company is too small at that location to have any real growth, always bringing in new hires and high turnover rate. Always having some clueless managers from outside instead of promoting in. Head of the department barely seen and does not attend department meetings because he does not want employees to yell at him. Try to give out tvs and gifts instead of increasing base pay. They will try to pull you in with promises of incentive it is a trap not everyone makes incentive or gets paid that if you have a rough month your sol . Don’t do it it’s other companies that pay more for the same exact job.

4.0
Jan 13, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a great pay and originally flexibility, but that changed after COVID. The area I was in work life balance was not there anymore. However, other areas were great with work life balance

Cons

Work life balance and no consistency.

Viewing 28 - 30 of 679 Reviews

Glassdoor has 747 Sallie Mae reviews submitted anonymously by Sallie Mae employees. Read employee reviews and ratings on Glassdoor to decide if Sallie Mae is right for you.