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      Sallie Mae

      Engaged Employer

      Sallie Mae reviews

      3.9

      74% would recommend to a friend

      (679 total reviews)
      avatar

      Jonathan Witter

      83% approve of CEO

      79% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Compensation and benefits

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.5

      Senior management

      Sallie Mae has an employee rating of 3.9 out of 5 stars, based on 679 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sallie Mae employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      679 reviews
      5.0
      Feb 18, 2026

      Best Place to Work

      Senior data management analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sallie Mae offers you the opportunity to grow in your career and become what you want to be. They offer a hybrid work environment and really work with you.

      Cons

      The only downside is there are no defined career path goals. So, it's hard to get promoted.

      1.0
      Feb 10, 2026

      Warning: Call center workers-don’t do it

      Collections specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid after 90 days They clap a lot and celebrate things a lot. It’s

      Cons

      Onboarding was disorganized and delayed due to them misspelling my name 3x, which pushed my start date back nearly a month. Training lacked transparency, schedules and key information were withheld, and expectations around bonuses and overtime were misrepresented. The attendance policy is extremely strict, with no sick time provided (hired during flu/RSV outbreaks) Everyone was sick and couldn’t or wouldn’t call out because you will be deemed “a problem” and get a corrective action. The environment felt cliquey and unprofessional, with favoritism and excessive oversharing during training. Overall: There is a clear disconnect between stated values like worklife balance and how employees are actually treated. If you are a call center worker understand there are plenty of other places that pay more for the same position with less stress. It’s not worth it. Save yourself and apply somewhere else.

      3.0
      Feb 9, 2026

      Started great and went downhill

      Collector
      Recommend
      CEO approval
      Business Outlook

      Pros

      Loved it the first year and a half, great management, great working environment. The first 1.5 years I felt valued, but it didn't last. However, pto and 401k benefits were good. PTO is given upfront at the start of the year..lots of paid holidays..bonuses were great initially

      Cons

      New leadership changed a lot and job morale decreased significantly in the second half of my employment..policu changes made it harder to achieve incentives

      Viewing 25 - 27 of 679 Reviews
      Related searches: Sallie Mae jobs | Sallie Mae salaries | Sallie Mae benefits | Sallie Mae interviews
      ReviewsSallie Mae reviews

      Glassdoor has 747 Sallie Mae reviews submitted anonymously by Sallie Mae employees. Read employee reviews and ratings on Glassdoor to decide if Sallie Mae is right for you.