Sallie Mae reviews

3.9

73% would recommend to a friend

(682 total reviews)
avatar

Jonathan Witter

82% approve of CEO

78% positive business outlook

Sallie Mae has an employee rating of 3.9 out of 5 stars, based on 682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sallie Mae employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

682 reviews
3.0
Feb 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Chill environment mostly, but that’s all

Cons

No room for growth realistically

2.0
Jan 22, 2026

Don’t Do It

Recommend
CEO approval
Business Outlook

Pros

Work from home 3 days a week

Cons

Everything , extremely toxic attendance policy. Most people only last a year. There is only 1 person left from our training class. They are very quick to move to termination. They change your team and manager each month so no sense of stability. Your schedule will be changed every 6 months so don’t get use to a set schedule. If you have kids or you’re in school oh well. Most managers don’t care and are passive aggressive. You might come across one manager that is real and helpful and nice. Once you meet that manager it will be easy to tell. Hr is bs and the company is too small at that location to have any real growth, always bringing in new hires and high turnover rate. Always having some clueless managers from outside instead of promoting in. Head of the department barely seen and does not attend department meetings because he does not want employees to yell at him. Try to give out tvs and gifts instead of increasing base pay. They will try to pull you in with promises of incentive it is a trap not everyone makes incentive or gets paid that if you have a rough month your sol . Don’t do it it’s other companies that pay more for the same exact job.

1.0
Jan 9, 2026

Buyer’s remorse

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

To be honest, I was excited to start a position with Sallie Mae. Their onboarding process, however, is absolutely worthless. My first week was atrocious. IT is either incompetent or doesn’t care. My boss was in no way prepared for my arrival and still hasn’t provided me with any legit direction or guidance. I came to work, not sit around.

Cons

The building is just one quiet empty floor after another, except the call center one.

Viewing 37 - 39 of 682 Reviews

Glassdoor has 750 Sallie Mae reviews submitted anonymously by Sallie Mae employees. Read employee reviews and ratings on Glassdoor to decide if Sallie Mae is right for you.