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      Sallie Mae

      Engaged Employer

      Sallie Mae reviews

      3.9

      73% would recommend to a friend

      (682 total reviews)
      avatar

      Jonathan Witter

      82% approve of CEO

      78% positive business outlook

      Ratings by demographic groups

      Sallie Mae has an employee rating of 3.9 out of 5 stars, based on 682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sallie Mae employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      682 reviews
      1.0
      Oct 24, 2025

      Wrongfully Terminated

      Senior software engineeering manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Was a fine job for a couple of years.

      Cons

      Fired me for being a remote worker, which was the understood condition of my employment.

      avatar
      Sallie Mae Response
      7mo
      Thank you for your constructive criticism. We will take this feedback into consideration as we want to always ensure our employees feel heard.
      2.0
      Oct 16, 2025

      Unrealistic Expectations

      Collections specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The earning potential for the position is fair. The management is easy to work with and involved. The role allowed for a good work life balance.

      Cons

      For this position you are only given two weeks of in class training. In that training there is limited roleplay and you only listen to what calls should not sound like. You are then put on the floor to pass 2/6 graded calls within two weeks or you are terminated. They do not offer you the opportunity for a PIP or further training. As someone who was new to collections, I do not feel that model is a recipe for success. The first month of employment is incredibly stress and if you are not use to collections and the many policies they have in place, you will fail.

      avatar
      Sallie Mae Response
      7mo
      Thank you for your constructive criticism. We will take this feedback into consideration as we want to always ensure our employees feel heard.
      Viewing 40 - 42 of 682 Reviews
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      ReviewsSallie Mae reviews

      Glassdoor has 750 Sallie Mae reviews submitted anonymously by Sallie Mae employees. Read employee reviews and ratings on Glassdoor to decide if Sallie Mae is right for you.